On April 22, 2024, Bluebonnet Trails Community Services filed a notice of data breach with the Attorney General of Massachusetts after discovering that an unauthorized party was able to access the company’s email environment. In this notice, Bluebonnet Trails explains that the incident resulted in an unauthorized party being able to access consumers’ sensitive information, which includes their names, dates of birth, Social Security numbers, driver’s license numbers, state identification numbers, financial account numbers, medical information, health insurance information, full-access credentials, and government-issued identification numbers. Upon completing its investigation, Bluebonnet Trails began sending out data breach notification letters to all individuals whose information was affected by the recent data security incident.

If you received a data breach notification from Bluebonnet Trails Community Services, it is essential you understand what is at risk and what you can do about it. A data breach lawyer can help you learn more about how to protect yourself from becoming a victim of fraud or identity theft, as well as discuss your legal options following the Bluebonnet Trails data breach. For more information, please see our recent piece on the topic here.

What Caused the Bluebonnet Trails Data Breach?

The Bluebonnet Trails data breach was only recently announced, and more information is expected in the near future. However, Bluebonnet Trails’ filing with the Attorney General of Massachusetts provides some important information on what led up to the breach. According to this source, on October 5, 2023, Bluebonnet Trails detected suspicious activity within its email system. In response, Bluebonnet Trails launched an investigation, which ultimately confirmed that an unauthorized party was able to access a small number of employee email accounts between July 20, 2023 and October 6, 2023. Bluebonnet Trails also confirmed that these email accounts contained confidential information belonging to certain individuals.

After learning that sensitive consumer data was accessible to an unauthorized party, Bluebonnet Trails reviewed the compromised files to determine what information was leaked and which consumers were impacted. Bluebonnet Trails completed this process on February 26, 2024. While the breached information varies depending on the individual, it may include your name, date of birth, Social Security number, driver’s license number, state identification number, financial account number, medical information, health insurance information, full-access credentials, and government-issued identification number.

On April 22, 2024, Bluebonnet Trails sent out data breach letters to anyone who was affected by the recent data security incident. These letters should provide victims with a list of what information belonging to them was compromised.

More Information About Bluebonnet Trails Community Services

Bluebonnet Trails Community Services is a healthcare and social services organization based out of Round Rock, Texas. Bluebonnet Trails provides various services to adults with serious mental illnesses; to children and adolescents with serious mental illness or emotional disorders; to people with developmental disabilities; to infants and toddlers with developmental delays; and to adults and children with family health care needs. Bluebonnet Trails employs more than 641 people and generates approximately $26 million in annual revenue.