In This Presentation:
• What’s Happening With Call Volume?
• The Repeat Reporter Story
• Allegation Categories Remarkably Consistent
• The Decline of the Anonymous Reporter?
• Substantiation Rate Gets Better
• Troubling Case Closure Trends
• Change in the Mix of Report Intake Method
• Concerns about Retaliation Reporting
• Best Practices and Recommendations
Please see full publication below for more information.
