Customs Creates New Imports Web Portal For Inquiries Related To COVID-19

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U.S. Customs and Border Protection (“CBP”) announced in CSMS #42364745, issued April 14, 2020, that due to the high volume of inquiries the agency is migrating from its COVID-19 Relief Imports email address to the COVID-19 Relief Imports Web Portal, which is designed to address inquiries related to the importation of medical supplies to combat the COVID-19 virus. The web portal contains a search bar, links to articles and news items, and four larger tabs: Admissibility Questions; Cargo Holding/Facilitation Assistance; PPE Importing Guidance; and PPE Classification / Duty Questions, each with a number of resources and FAQs. The portal also contains a Submit Contact Request at the bottom of each tab, enabling submission of a direct inquiry to the COVID-19 Cargo Resolution Team (“CCRT”). The portal can be found at https://imports.cbp.gov/.

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