Hal Blackman, the founder and CEO of IST Management Services, has a business background and was hired by Marriott in 1981, where he learned the importance of employee empowerment. Hal founded IST in 1997, and states that the company is "obsessed in everything we do, from technology and process management, to people programs, and we will stop at nothing to make sure that we exceed the expectations of our clients."
In this video, Hal covers the importance of asking questions and listening to client See more +
Hal Blackman, the founder and CEO of IST Management Services, has a business background and was hired by Marriott in 1981, where he learned the importance of employee empowerment. Hal founded IST in 1997, and states that the company is "obsessed in everything we do, from technology and process management, to people programs, and we will stop at nothing to make sure that we exceed the expectations of our clients."
In this video, Hal covers the importance of asking questions and listening to client feedback as the key focal points in determining how to prioritize technology investments and add value year-over-year.
LeanDiscovery: Sitting with the C-Suite is a series of interviews designed to provide in-house legal counsel with a birds-eye view of the eDiscovery marketplace, particularly its various technology and service providers. A key component of great eDiscovery management and execution is having a great supply chain. Sitting with the C-Suite is a forum to hear directly from the C-Suite of various eDiscovery providers about the marketplace history, current and future service offerings, and expectations of things to come. This is not an advertisement or endorsement of any of the speakers, or the companies, services and technology that they represent, by either the interviewer or Baker Donelson. The views expressed are those of the speaker. Baker Donelson’s eDiscovery team seeks to provide the best client value throughout the eDiscovery life cycle. If you have any companies or speakers that you would like to see featured, please feel free to reach out to us at LeanDiscovery@bakerdonelson.com. See less -