JAMS neutral Hon. Rebecca Westerfield (Ret.) welcomes and interviews JAMS neutral Kim M. Keenan, Esq., who recently joined the Washington, D.C. Resolution Center

In an interview with Judge Westerfield, Ms. Keenan traces her path to JAMS, touching on her extensive experience including her roles as law firm litigator, private mediator and general counsel with the National Association for the Advancement of Colored People (NAACP), among other leadership positions in the legal community. The pair discuss how mediation has changed over the years, and Ms. Keenan draws on her experience to share powerful advice for women and people of color in the legal industry. Their conversation also explores key questions including what challenges mediators may face, how to best prepare yourself for mediation and how the virtual world of the pandemic has affected ADR.