How Voice AI and Machine Learning Redefine Call Center Controls - The Consumer Finance Podcast
Episode 23: Using “People Analytics” to Make Smart Business and Corporate Culture Decisions
Keypoint: The Central District of California issues a major victory for website owners facing CIPA-arbitration demands, two decisions address whether a plaintiff consented as a defense to wiretapping claims, three courts in...more
It is so hard to keep up with the latest ways the bad guys try to infiltrate company data. One new technique is called warshipping, and its implementation is pretty simple and a little old school. ...more
In its C-Suite Challenge 2019, The Conference Board surveyed more than 800 CEOs and some 600 other C-Suite executives around the globe, drawing primarily from the U.S., Asia, and Europe. ...more