News & Analysis as of

Ombudsman

A&O Shearman

Pensions: DC Trustee agenda update - October 2024

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Welcome to our monthly update on current legal issues for trustees of DC pension schemes, designed to help you stay up to date with key developments between trustee meetings and to support the legal update item on your next...more

BCLP

Prioritising consumer redress over fines: FCA’s H2O Final Notice

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On the 7 August 2024, the FCA issued its Final Notice to the asset manager H2O AM LLP (“H2O”), in the context of which H2O agreed to pay €250 million to investors who have been unable to access their funds since 2020. In the...more

A&O Shearman

Pensions in dispute - August 2024

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Welcome to our quarterly pensions litigation briefing, designed to help pensions managers identify key risks in scheme administration, and trustees update their knowledge and understanding. This briefing highlights recent...more

Hogan Lovells

Overpayments: lessons from the Ombudsman

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Recovering overpayments of benefits is a challenge often faced by pension trustees.  Pension scheme benefits are complex and it is no surprise that mistakes can arise and lead to members being paid more than they are entitled...more

Stikeman Elliott LLP

CSA Propose Binding Dispute Resolution Framework for Retail Client Complaints

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The Canadian Securities Administrators (“CSA”) have proposed amendments to National Instrument 31-103 Registration Requirements, Exemptions and Ongoing Registrant Obligations (“NI 31-103”) and changes to its companion policy...more

BCLP

Play Safe - How scam-proof are you in the new world of mandatory reimbursement for APP fraud?

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Imagine this – a customer submits a payment instruction directing that all their life savings are transferred to a third-party account for the purposes of an investment. What do you do? While the scenario may appear...more

Hogan Lovells

APP fraud mandatory reimbursement: UK PSR publishes final policy for 7 October 2024 go live date

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On 19 December 2023, the Payment Systems Regulator (PSR) published its final policy statement on fighting authorised push payment (APP) scams alongside three legal instruments that will give effect to the new mandatory...more

Jones Day

Business Restructuring Review November–December 2023 | Vol. 22 No. 6

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Health Care Provider Bankruptcy Update: Patient Care Ombudsman Not Necessary In Every Health Care Business Bankruptcy Case - Recent headlines have starkly illuminated the headwinds facing health care providers struggling...more

Jones Day

Health Care Provider Bankruptcy Update: Patient Care Ombudsman Not Necessary in Every Health Care Business Bankruptcy Case

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Recent headlines have starkly illuminated the headwinds facing health care providers struggling to recover from a host of financial pressures. Many providers have resorted to filing for bankruptcy protection as a way, among...more

Orrick, Herrington & Sutcliffe LLP

CFPB releases 2023 Ombudsman report

On November 30, the CFPB Ombudsman’s Office published its annual report, which detailed inquiries handled by the office, included a new FAQ section, and described the second year of the Ombudsman’s post-examination survey of...more

Stevens & Lee

Change of Ownership Regulatory Changes for PA Long-Term Care Facilities

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While the Pennsylvania Department of Health (“DOH”) regulations governing long-term care (“LTC”) facilities have historically set forth the process for the closure of an LTC facility (see 28 PA Code 201.23), the regulations...more

Mitratech Holdings, Inc

Rating OFCCP’s Ombuds Service at the Three-Year Mark

OFCCP created its Ombud Service, outlined in Directive 2018-09, to increase transparency and communication between the OFCCP and Agency stakeholders. The Agency defines stakeholders to include federal contractors and...more

A&O Shearman

Pensions in Dispute - December 2022

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Welcome to our quarterly pensions litigation briefing, designed to help pensions managers identify key risks in scheme administration, and trustees update their knowledge and understanding. This briefing highlights recent...more

A&O Shearman

Pensions in Dispute - September 2022

A&O Shearman on

Welcome to our quarterly pensions litigation briefing, designed to help pensions managers identify key risks in scheme administration, and trustees update their knowledge and understanding. This briefing highlights recent...more

A&O Shearman

Pensions: What's new this week - August 2022 #4

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Welcome to your weekly update from the Allen & Overy Pensions team, covering all the latest legal and regulatory developments in the world of workplace pensions....more

Ogletree, Deakins, Nash, Smoak & Stewart,...

USCIS Ombudsman Report Reflects on Unprecedented Backlogs

On June 15, 2022, the U.S. Citizenship and Immigration Services (USCIS) ombudsman published formal recommendations on how the federal agency can address certain systemic issues. According to the report, the COVID-19 pandemic...more

A&O Shearman

Pensions in Dispute - July 2022

A&O Shearman on

Welcome to our quarterly pensions litigation briefing, designed to help pensions managers identify key risks in scheme administration, and trustees update their knowledge and understanding. This briefing highlights recent...more

A&O Shearman

Pensions: what's new this week -April 2022

A&O Shearman on

Welcome to your weekly update from the Allen & Overy Pensions team, covering all the latest legal and regulatory developments in the world of occupational pensions....more

A&O Shearman

Pensions in Dispute - February 2022

A&O Shearman on

Welcome to our quarterly pensions litigation briefing, designed to help pensions managers identify key risks in scheme administration, and trustees update their knowledge and understanding. ...more

A&O Shearman

Pensions: what’s new this week November 2021 # 4

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Welcome to your weekly update from the Allen & Overy Pensions team, covering all the latest legal and regulatory developments in the world of occupational pensions....more

Ballard Spahr LLP

CFPB education loan ombudsman report foreshadows active and wide-ranging engagement by “new CFPB” in student loan market

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The CFPB Education Loan Ombudsman has issued his annual report covering the period from September 1, 2020 through August 31, 2021....more

A&O Shearman

Pensions in Dispute - August 2021

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Welcome to our quarterly pensions litigation briefing, designed to help pensions managers identify key risks in scheme administration, and trustees update their knowledge and understanding. ...more

Jackson Lewis P.C.

USCIS Ombudsman Annual Report Highlights Challenges, Including COVID-19 Pandemic

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One of the themes of this year’s USCIS Ombudsman Annual Report is that the agency has been through “a year like no other.” USCIS faced “unprecedented challenges.” With the COVID-19 pandemic came temporary office closures,...more

Mitratech Holdings, Inc

Ten Recent OFCCP Reforms You May Not Have Heard About - Part 1: Discrimination and Liability-Based Reforms

The Office of Federal Contract Compliance Programs (OFFCP) has recently announced a number of reforms – and all companies with federal contracts should take notice. In part 1 of this series, learn about five...more

A&O Shearman

Pensions in Dispute - May 2021

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Welcome to our quarterly pensions litigation briefing, designed to help pensions managers identify key risks in scheme administration, and trustees update their knowledge and understanding....more

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