It might be tempting to use software to track your employees, whether it’s to increase their productivity or to figure out if you’ve been left out of the e-vite to your coworker’s big barbecue. ...more
With retailers reporting huge online sales from Black Friday and Cyber Monday, now seems like a great time for an update on the online sales tax issue. In our recent article we mentioned that a group of online retailers that...more
The days of lamenting the dinnertime telemarketing call seem to have faded, but as communication technology ? particularly cell phone and smartphone usage ? has become ubiquitous, advertisers have found new avenues to...more
Most retailers consider the true cost of an item’s production to be proprietary, confidential information. After all, if customers knew the product’s markup, they may not be willing to pay the full retail price. But, some...more
In the 1999 Disney Channel original movie Smart House, the Cooper family learned the dangers of living in a house that learns to cater to their every need. Less than 20 years later, Smart House seems more reality than...more
One of the biggest trends in retail today is dynamic pricing, where retailers can quickly change prices based on data-driven algorithms that incorporate demand, inventory, and competitors’ prices. This pricing technique...more
With the advent of online shopping, countless retailers have capitalized on daily deals and flash sales, some even devoting their entire business model to the concept. It seemed (at least to this online shopper) that this...more
For a retailer experiencing a data breach, the realization that the sensitive personal information of hundreds, thousands, or even millions of individuals has been compromised is the scenario every executive hopes to avoid....more
For anyone who has ever waited in a long line at the grocery story, Amazon hopes it has a solution. In December, Amazon launched its new Amazon Go grocery store in Seattle. Amazon Go is not a typical supermarket: it has no...more
Cybersecurity should always be at the top of any retailer’s priority list—and even more so as the holiday shopping season gets underway. To that end, the Federal Trade Commission’s newly-released Data Breach Response...more
12/2/2016
/ Credit Cards ,
Cyber Attacks ,
Cyber Crimes ,
Cybersecurity ,
Data Breach ,
Data Protection ,
Data Security ,
Debit Cards ,
Department of Health and Human Services (HHS) ,
Federal Trade Commission (FTC) ,
Hackers ,
Personally Identifiable Information ,
PHI ,
Popular ,
Retail Market ,
Retailers ,
Risk Assessment ,
Risk Management ,
Websites
For most retailers, Black Friday will come and go without incident. Other than the final sales numbers, there may be little to record about the day. Some retailers however, do experience a noteworthy incident on Black Friday,...more
A picture might be worth a thousand words, but could it also be worth a thousand dollars? New technology by MasterCard and Amazon may mean that the new hammock you’ve been eying online is only a camera flash away....more
11/1/2016
/ Amazon Marketplace ,
Biometric Information ,
Credit Cards ,
Cybersecurity ,
E-Commerce ,
Hackers ,
MasterCard ,
Mobile Apps ,
Mobile Devices ,
Passwords ,
Payment Systems ,
Photographs ,
Retail Market ,
Selfies ,
Smartphones ,
Technology
Your customers may be thinking, "What’s the harm in wearing something once and returning it?" But return fraud can have a big impact on a retailer's bottom line. The National Retail Federation estimates that return fraud will...more
Amazon, Walmart, and other retail giants are piloting drone delivery programs, all vying to be the first real-life Gryzzl (hopefully with less unauthorized surveillance). Consumers are receptive to the idea ? especially if it...more
When can a company tout its products as "Made in the USA"? Different (sometimes conflicting) standards under federal and state law can make it difficult for shoppers to know what they’re buying and manufacturers and retailers...more