Last week, state attorneys general (AGs) gathered to discuss Nevada Attorney General and Attorney General Alliance Chair Aaron Ford’s Initiative, focusing on consumer protection education. Attendees heard from many panels...more
As we have previously reported, state attorneys general (AGs) have great interest in artificial intelligence (AI) and we do not see this stopping anytime soon. This time, our focus is on a bipartisan legislative proposal from...more
Last year, a trade association challenged aspirational claims that JBS – the world’s largest producer of beef products – was making about its commitment “to be net zero by 2040.” NAD determined that although the company had...more
Another week, another flag on so-called junk fees.
The FTC is in the midst of a months-long rulemaking targeting “unfair or deceptive fees” that would fundamentally alter the way businesses can advertise their prices to...more
As we have discussed, the NAAG President, Oregon Attorney General Ellen Rosenblum, formally announced her 2024 Presidential Initiative focusing on America’s youth. As we noted, this was consistent with a broader priority for...more
As New York lawmakers consider legislation that would give the Attorney General broad new powers to target “unfair” trade practices, we brought the first installment of our 2024 Attorney General Webinar Series to the Empire...more
New York Attorney General Letitia James joined Kelley Drye for its January State AG webinar to discuss consumer protection in the Empire State and her support for legislative reform that would grant the AG’s Office new powers...more
Two of the hottest consumer protection topics for state attorneys general (AGs) are robocalls and artificial intelligence (AI). AGs have been prioritizing the fight against robocalls for many years, and AI seems to be on the...more
Massachusetts AG Andrea Joy Campbell recently announced that Grubhub, one of the nation’s most prominent food delivery platforms, will pay more than $3.5 million to settle claims that it overcharged restaurants in violation...more
Last month, the New York AG filed a lawsuit against Sirius XM Radio, alleging that the company “sells subscriptions that are easy to purchase, and extremely difficult to cancel.” Consumers who want to cancel their...more
As we covered in part I, the National Association of Attorneys General (NAAG) finished the year with its 2023 Capital Forum in early December, focusing heavily on AI....more
The National Association of Attorneys General (NAAG) closed out the year with its 2023 Capital Forum in early December. This year’s Forum focused heavily on AI questions and concerns and past and future NAAG Presidential...more
If you follow our blog, you already know that there have been a number of significant developments in the world of advertising law over the past 12 months. In this post, we highlight ten of those developments and consider...more
This week, Massachusetts Attorney General Andrea Joy Campbell’s office touted the release of draft regulations to prohibit hidden “junk fees,” enhance transparency in various transactions, and make it easy for consumers to...more
From the Land of Lincoln, we went east to the Granite State. We met with Attorney General John Formella and Brandon Garod, Senior Assistant Attorney General, to learn about the New Hampshire Office of the Attorney General and...more
In our final installment of our NAAG 2023 Consumer Protection Fall Conference debriefing, unsurprisingly, fake reviews and generative AI were the big topics that closed out the conference....more
Like we previously reported, reviews matter. The New York Attorney General (NY AG) announced a $100,000 settlement out of its Bureau of Internet and Technology with a Manhattan-based orthopedic doctor for manipulating patient...more
On November 7, the National Association of Attorneys General (NAAG) 2023 Consumer Protection Fall Conference held its public day with a number of substantive and interesting discussions about the current state of consumer...more
Reviews Can Drive Business -
Reviews matter. In a survey conducted by Yelp, 83% of consumers who read reviews say they trust online reviews about local businesses. However, fake reviews may mislead consumers. Recently,...more
We posted just last week about the Blackbaud multistate settlement, and as we have discussed, health privacy remains a hot topic and is already back in the news. On October 17th, 33 AGs led by Indiana, announced a multistate...more
California has a new tool in the toolbox when it comes to remedies available for certain consumer protection law violations. The governor of California recently signed legislation adding the remedy of disgorgement for AG...more
Our State AG webinar series continues. After spending time in the Centennial State, we went east to the Land of Lincoln. We met with Illinois Attorney General Kwame Raoul, Susan Ellis, Consumer Protection Division Chief, and...more
Blackbaud, a software company that was the subject of a multistate investigation for a 2020 data breach, has reached a settlement for $49.5 million with the attorneys general (AGs) of 49 states (not including California) and...more
As we posted yesterday, the FTC announced a proposed rule that could fundamentally alter how businesses across industries advertise prices and disclose fees to consumers. At around the same time the FTC was preparing to...more
A bipartisan coalition of 42 Attorneys General, led by Iowa, Nebraska, and Tennessee, and the Consumer Financial Protection Bureau (CFPB) announced a $35 million settlement with Tempoe LLC, a specialty consumer finance...more