The Senate recently passed the Country of Origin Labeling Online Act (COOL Online Act) with overwhelming bipartisan support. Currently, U.S. law requires that external packaging for many products state the product’s country...more
As many retailers and manufacturers that sell directly to their customers know well, sale and similar promotional pricing practices have been the targets for regulators and class action plaintiffs for several years, and...more
Last week the FTC filed suits against three online merchandisers regarding their alleged failures to promptly deliver personal protective equipment (PPE) to consumers. The lawsuits allege that three online sellers violated...more
COVID-19 has increased the already dizzying amount of online sales, making the applicable marketing requirements increasingly important. These rules affect not just how companies advertise and promote products and services...more
7/16/2020
/ Advertising ,
Consumer Review Fairness Act (CRFA) ,
Coronavirus/COVID-19 ,
Customer Service Standard ,
Influencers ,
Internet Retailers ,
Marketing ,
Online Endorsements ,
Online Platforms ,
Online Reviews ,
Refunds ,
Risk Mitigation ,
Sales Promotions ,
Shipping ,
Subscription Services ,
Webinars
As the pandemic continues to turn consumers to online shopping, shoppers report increasing dissatisfaction with websites that advertise “Fast Shipping,” “2-Day Shipping,” or make similar representations about speedy shipping...more
Yesterday, the FTC announced that online retailer Fashion Nova had agreed to pay a record $9.3 million to settle charges that it violated the Mail Order Rule by failing to properly notify customers and give them the chance to...more