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Tips for Healthcare Organizations Handling Negative Online Reviews

A healthcare organization’s online presence is an important component of its reputation. Occasionally, dissatisfied patients will post negative reviews about healthcare services on social media and customer review platforms...more

My Health, My Data Act: Washington State’s New Health Data Privacy Law Has a Nationwide Reach

Washington state’s My Health, My Data Act (the Act), signed into law in April 2023, is a broad health data privacy law designed to protect consumer health data that falls outside the scope of HIPAA, such as health-related...more

Reviewing Online Tracking Technologies Could Keep HIPAA-Regulated Entities Out of Hot Water

A patient surfs a hospital system’s website and reads an article about depression and anxiety. The patient then searches the hospital’s website for mental health providers in the area. A few hours later, the patient logs into...more

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