Under the new Consumer Understanding Outcome, firms in scope of the Consumer Duty must support retail customer understanding so that all communications meet the information needs of retail customers; are likely to be...more
The Woolard Review team has acted swiftly in publishing their recommendations to the FCA, publishing their findings just over two months after the initial Call for Input closed. The Review contains a number of recommendations...more
2/3/2021
/ Borrowers ,
Consumer Financial Products ,
Coronavirus/COVID-19 ,
Credit ,
Credit Unions ,
Financial Conduct Authority (FCA) ,
Financial Regulatory Reform ,
Forbearance Agreements ,
Infectious Diseases ,
Lenders ,
UK ,
Unsecured Debt