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AI Developments, UK Consumer Law Reforms, and 2025 Revenue Forecasts for OTAs

Good Sunday morning from Seattle . . . Our Online Travel Update for the week ending Friday, April 11, 2025, is below. This week’s Update features a heavy dose of AI related stories – including Microsoft’s recently announced...more

This Week in Travel: NDC Progress, Booking.com Scrutiny, and AI Momentum in the Industry

Good Sunday morning from Seatle . . . Our Online Travel Update for the week ending Friday, April 4, is below. This week’s Update features a number of follow up stories on topics covered in recent Updates, including...more

Travel Tech Trends: Perplexity’s Booking Leap, Airbnb Incentives & AI-Powered Planning

Good Sunday morning from Seattle . . . Our weekly Online Travel Update for the week ending Friday, March 28, 2025, is below. This week’s Update features stories on a variety of topics including Perplexity’s big booking...more

AI, Antitrust & Algorithms: EU Targets Google, Travel Grapples with Generative Tech

Good Sunday morning from Seattle . . . Our Online Travel Update for the week ending Friday, March 21, is below. This week’s Update features a number of stories on the EU’s renewed interest in pursuing competition compliance,...more

This Week in Travel: Booking.com Phishing Scam, California’s AI Pricing Crackdown & More

Happy Saturday from Seattle . . . Our Online Travel Update for the week ending Friday, March 14, 2025, is below. What started as a relatively quiet week in the travel industry (other than the concerning reports from several...more

Online Travel Update: Booking.com Expands AI, Chase Travel Rises, and a New Industry Podcast

Happy Sunday afternoon from Seattle . . . Our Online Travel Update for the week ending Friday, March 7, 2025, is below. The past week was relatively quiet one, with only minor announcements by a few of the largest industry...more

Navigating the Future of Travel: AI Innovations, Record Marketing Investments & Regulatory Shifts

Good Sunday morning from Seattle . . . Our Online Travel Update for the week ending Friday, February 28, 2025, is below. This week’s Update features a variety of stories from a variety of sources, including some new sources....more

Travel in the AI Era: Embracing the Future of Exploration

Good Saturday afternoon from Seattle . . . Our Online Travel Update for the week ending February 21, 2025, is below. If any of our readers still question the profound (dare I say, disruptive) effect that AI will have on...more

AI’s Growing Influence in Travel: Key Updates and Emerging Trends

Good (holiday) Monday morning to everyone . . . It is President’s Day, which means those of us in the U.S. get to enjoy an additional day off (sort of, but not really) work. Our Online Travel Update for the week ending...more

AI and the Future of Travel: How Tech Giants Are Again Transforming the Travel Industry in 2025

Good Sunday afternoon from Seattle . . . Our Online Travel Update for the week ending Friday, February 7, 2025, is below. This week’s Update features a variety of stories, including details on Expedia’s recent quarterly...more

AI's Impact on Travel: OpenAI's "Operator" Tool and Its Disruptive Potential

Good Saturday morning from Seattle... Nice to be back in balmy (25°) Seattle after a week working in frigid New York. This week’s Update presents yet another announcement by yet another generative AI platform about yet...more

Online Travel Update: TripAdvisor's AI Partnership & Corporate Travel Merger Developments

Good Sunday morning from Seattle . . . Our Online Travel Update for the week ending Friday, January 17, 2025, is below. Other than Perplexity’s newly announced partnership with TripAdvisor (readers, please read the story...more

2025 Travel Trends and Updates: AI's Impact, UK Travel Changes, and a Focus on Safety

Good Sunday morning from Seattle . . . Our first Online Travel Update for 2025 is below. The past two weeks produced a number of interesting stories, including the Department of Justice’s attempt to stop the planned Amex GBT...more

2024 in Review: Key Highlights from Online Travel Updates

Good Sunday morning and Happy New Year!! We are again providing a roundup of a few of the stories that we feel made the biggest impact in the online travel industry over this past year (and continuing into this year). ...more

Breaking Down the FTC’s Junk Fee Rule: What’s Next for Travel and Events

Good Sunday morning from Seattle and happy holidays . . . Well, we definitely missed this one. Last week I wrongly predicted that we would see little near term progress on national junk fee regulation. With leadership at the...more

Travel Trends Under the Spotlight: Google, Booking, and Loyalty Programs

Good Sunday morning from Seattle . . . Our Online Travel Update for the week ending Friday, December 13, 2024, is below. Google and its “efforts” to comply with the DMA again garnered most of the industry’s attention. As I...more

Travel Industry Trends: Junk Fees, Layoffs, and Expedia’s Package Deal Shake-Up

Good Sunday evening from Seattle . . . As many of you know, I returned a few weeks ago from an extended sabbatical – three months well spent traveling, cooking, reading and driving my wife crazy. Now that I am back in the...more

Travel Tidbits: Breaking News and Insights from the Online Travel World

Good Sunday morning from Seattle . . . Our weekly Online Travel Update (my last for the next 3 months) for the week ending August 2, 2024, is below. Last week was a busy week in the online travel industry with second quarter...more

Online Travel Update: Google's Shift on Cookies & Booking.com's Legal Scrape

Good Sunday morning from Seattle . . . Our weekly Online Travel Update for the week ending Friday, July 26, 2024, is below. It was a relatively quiet week this past week in the online travel industry, at least until Google’s...more

This week’s Online Travel Update: Amazon’s Prime Day travel offerings, Kayak’s new business booking features, and a record fine...

Good Sunday morning from Seattle... Our weekly Online Travel Update for the week ending Friday, July 19, 2024, is below. This week’s Update features a variety of stories, including news on the latest fines to be levied on...more

Weekly Travel Update: Marriott's New SMB Platform, Expedia's Co-Branded Cards, and Amazon's Prime Day Travel Deals

Good Sunday morning from Seattle . . . Our weekly Online Travel Update for the week ending Friday, July 12, 2024, is below. Marriott and its launch of a new small and medium sized business travel platform garnered most of the...more

Unlocking Trends: HOTREC’s Distribution Insights and Kayak’s SME Revolution

Good Saturday afternoon from Manson, Washington...I hope everyone is enjoying their holiday week/weekend, at least those of you in the United States. Our weekly Online Travel Update for the week ending Friday, July 5, 2024,...more

HSMAI’s Commercial Strategy Conference: Focusing on Legal Pitfalls to Avoid

Good morning from a gloomy and rainy Seattle . . . It has been quite a week with back to back presentations at HSMAI’s Commercial Strategy Conference, which was held in Charlotte. A huge thanks to HSMAI for having me this...more

Online Travel Update: Turbulent Times for Booking.com Amid EU Regulations

Good Sunday morning from somewhere over Colorado . . . Our weekly Online Travel Update for the week ending Friday, June 21, 2024, is below. It was another relatively quiet week in the online travel space, except, that is, if...more

Big Changes in Online Travel: Transparency, Accessibility, and the Battle for Business Travelers

It was a busy week in the online travel world as evidenced by the number of our stories. Enjoy. Cruise Operators Prepare for Total Pricing. The recent announcement by some of the largest cruise companies to provide...more

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