Good Sunday morning from Seattle . . . Our weekly Online Travel Update for the week ending Friday, July 26, 2024, is below. It was a relatively quiet week this past week in the online travel industry, at least until Google’s...more
Good Sunday morning from Seattle... Our weekly Online Travel Update for the week ending Friday, July 19, 2024, is below. This week’s Update features a variety of stories, including news on the latest fines to be levied on...more
Good Sunday morning from Seattle . . . Our weekly Online Travel Update for the week ending Friday, July 12, 2024, is below. Marriott and its launch of a new small and medium sized business travel platform garnered most of the...more
7/16/2024
/ AirBnB ,
Airlines ,
Amazon ,
Booking.com ,
Business Travel ,
Carnival Cruise Lines ,
Customer-Loyalty Programs ,
Expedia ,
Hospitality Industry ,
Hotels ,
Marriott ,
MasterCard ,
Online Travel Vendors ,
Southwest Airlines ,
Travelers ,
Wells Fargo
Good Sunday morning from somewhere over Colorado . . . Our weekly Online Travel Update for the week ending Friday, June 21, 2024, is below. It was another relatively quiet week in the online travel space, except, that is, if...more
This week’s Update features a variety of stories – STRs, algorithm leaks and Hilton campgrounds (sort of):
- Las Vegas Price-Fixing Case Is Appealed. A few weeks ago we reported on a Nevada federal district court’s...more
American Airlines’ decision to soften its approach on distribution with travel agents and advisors garnered most of the industry’s attention this week. Otherwise, the holiday week for many was relatively quiet. Enjoy....more
This week’s Update features a variety of stories, including interviews with two of the online travel industries major influencers, Ariane Goren of Expedia and Drew Pinto of Marriott. I hope you enjoy....more
Booking.com’s “gatekeeper” designation under the EU’s Digital Markets Act (DMA) and artificial intelligence’s increasing influence on online travel garnered much of the attention this past week. Enjoy....more
Our weekly Online Travel Update for the week is below. And for those mothers out there, we hope you had a great Mother’s Day! This week's highlights...more
5/15/2024
/ AirBnB ,
Airlines ,
Customer-Loyalty Programs ,
Expedia ,
Google ,
Hospitality Industry ,
Hotels ,
Online Travel Vendors ,
Price-Fixing ,
Subscription Services ,
Travelers ,
TripAdvisor
This week’s Update features a variety of topics – sustainability (x2), airline loyalty programs, NDC and direct booking campaigns (among others). I hope you enjoy....more
4/24/2024
/ Airlines ,
Customer-Loyalty Programs ,
Delta Airlines ,
Department of Transportation (DOT) ,
Expedia ,
Google ,
Hospitality Industry ,
Hotels ,
Online Travel Vendors ,
Ryanair ,
Sustainability ,
Travelers ,
Wyndham
As you can see from our short list of stories below, it was a relatively quiet week in the online travel world. I hope you enjoy...more
This week’s Update features a variety of topics, including Italy’s newly announced investigation of Booking.com, American’s ongoing battle with ASTA and Qantas’ new TMC portal...more
This week’s Update offers two differing industry perspectives on Google’s DMA compliance efforts. We also update the status (demise) of TripAdvisor’s much criticized subscription program, TripAdvisor Plus. Enjoy....more
This week’s Update features a wide variety of topics – Hopper, Capital One vacation rentals, Expedia layoffs and Hilton campgrounds....more
3/6/2024
/ Airlines ,
Capital One ,
Customer-Loyalty Programs ,
Expedia ,
Federal Trade Commission (FTC) ,
Google ,
Hilton ,
Hospitality Industry ,
Hotels ,
Marriott ,
Online Travel Vendors ,
Resorts & Restaurants ,
Travelers ,
Vacation Rentals
Booking Holdings’ recent earnings release garnered much of the industry’s attention this past week for a variety of reasons, including legal. It will be interesting to watch how important changes to the legal landscape affect...more
This week’s Update features a variety of stories, including updates on airlines’ continuing efforts to move away from traditional distribution systems (GDS) and a review of 2023’s booking trends. For those of you interested,...more
With many in the industry getting their first look at Google’s proposed “DMA” changes to European Union search results, many of this past week’s industry headlines were focused on the proposed changes and the industry’s...more
It was another slow week in the online travel industry as much of the industry’s attention was focused on this past week’s annual HEDNA Conference (in New Orleans) and preparation for the lodging industry’s first major...more
Happy New Year! We are once again providing a roundup of some of the major developments and trends in the online travel industry that caught our attention this past year. Wishing everyone a successful 2024....more
This week’s Update features one of several stories published this past week regarding the escalating fight between renegade airline Ryanair and several of the large online travel platforms. We’ve also included a few stories...more
This past week was dominated by stories regarding AI’s application and use in the travel industry (we’ve included only one of those stories) and recent activity on resort fees (two stories this week). Some highlights...more
Our weekly Online Travel Update for the week ending December 1, 2023, is below. This week’s Update features of variety of stories – resort fees, potential new EU traveler regulations and Ryanair’s continued pursuit of OTAs....more
This week’s Update features updates on several recently featured stories, including Booking.com’s ongoing payment and fraud challenges and new legislative efforts to limit junk fees....more
11/2/2023
/ Airlines ,
Booking.com ,
Citibank ,
Fees ,
Google ,
Hospitality Industry ,
Hotels ,
Marriott ,
Online Travel Vendors ,
Partnerships ,
Ryanair ,
Travelers ,
Vacation Rentals
From the number of announcements this past week by travel industry members detailing their new online small and medium business initiatives, someone must have deemed last week “small and medium business week.” We’ve included...more
Resort fees garnered most of the industry’s headlines this past week as California’s governor signed legislation prohibiting hidden fees and the Federal Trade Commission finally released its proposed federal trade regulation...more