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Online Travel Update: American Airlines Shifts Bookings Online, Hilton Settles "Junk Fee" Dispute and More

This week’s Update features a variety of stories, including updates on airlines’ continuing efforts to move away from traditional distribution systems (GDS) and a review of 2023’s booking trends. For those of you interested,...more

Online Travel Update: OTA Marketing Shift, Google's DMA and Wholesaler Woes Unveiled

With many in the industry getting their first look at Google’s proposed “DMA” changes to European Union search results, many of this past week’s industry headlines were focused on the proposed changes and the industry’s...more

Online Travel Update: Hawaiian and Sabre Settle Things, and European Regulators Seek Information on Booking.com

It was another slow week in the online travel industry as much of the industry’s attention was focused on this past week’s annual HEDNA Conference (in New Orleans) and preparation for the lodging industry’s first major...more

Year In Review: Roundup of 2023 "Online Travel Update" Blog Posts

Happy New Year! We are once again providing a roundup of some of the major developments and trends in the online travel industry that caught our attention this past year. Wishing everyone a successful 2024....more

Online Travel Update: Ryanair's OTA Battle Escalates and GDS Evolution

This week’s Update features one of several stories published this past week regarding the escalating fight between renegade airline Ryanair and several of the large online travel platforms. We’ve also included a few stories...more

AI in Travel, Resort Fee Legal Battles, and Booking Holdings' ETraveli Appeal: This Week's Online Travel Update

This past week was dominated by stories regarding AI’s application and use in the travel industry (we’ve included only one of those stories) and recent activity on resort fees (two stories this week). Some highlights...more

Online Travel Update: EU's Proposed Changes to Traveler Rights, Massachusetts Joins States Looking to Ban Junk Fees and a...

Our weekly Online Travel Update for the week ending December 1, 2023, is below. This week’s Update features of variety of stories – resort fees, potential new EU traveler regulations and Ryanair’s continued pursuit of OTAs....more

This Week in Online Travel: Booking.com's Cruise Venture and Airbnb's Hotel Strategy Shift

After a few incredibly busy weeks in online travel, this past week was relatively quiet. Enjoy....more

Earnings Reports Reveal Surge for Expedia and Booking, While Google's Trial and IHG Innovations Make Waves in Travel - Online...

It is earnings season, which makes for a longer Update than usual: - Expedia Enjoys Strong Third Quarter Results. While I am still working my way through the recent Expedia Group earnings call transcript, news of the...more

Online Travel Update: Airlines' Tactics Under Scrutiny, Booking.com's Challenges, and Citi-Navan's New Partnership

This week’s Update features updates on several recently featured stories, including Booking.com’s ongoing payment and fraud challenges and new legislative efforts to limit junk fees....more

Online Travel Update: The Spotlight on SMB Initiatives, Coalition Against Fake Reviews, and the Real Costs to Hoteliers

From the number of announcements this past week by travel industry members detailing their new online small and medium business initiatives, someone must have deemed last week “small and medium business week.” We’ve included...more

Online Travel Update: California Tackles Hidden Fees, Hopper's Supplier Shift, and Booking.com's Advertising Strategy

Resort fees garnered most of the industry’s headlines this past week as California’s governor signed legislation prohibiting hidden fees and the Federal Trade Commission finally released its proposed federal trade regulation...more

Online Travel Update: Expedia's Asia/Pacific Expansion, Hopper's Operational Shifts, and an ADA Case Update

This week’s Update features a variety of stories, including the latest on Hopper and its apparent ongoing transition. Enjoy....more

EU Commission Blocks Booking's eTraveli Purchase & Highlights from Skift Global Forum: Online Travel Update

The EU Commission’s official decision to block Booking Holdings’ planned purchase of eTraveli (a decision that Booking has publicly criticized and committed to challenging) garnered much of the news this past week, as well as...more

Fall Frenzy: Updates on CA Resort Fee Legislation, Booking.com's Credit Card, and Emerging Corporate Booking Platforms

We’ve found fall to be the busiest of all seasons in the online travel world as everyone returns to work from summer breaks and the dates of the major online travel conferences are fast approaching. As you can see from the...more

Analyzing Divergent Views on the Booking-eTraveli Merger and Developments in Corporate Travel Platforms - Online Travel Update

This week’s update includes a variety of stories, including an explanation by the UK’s CMA as to why it viewed the proposed Booking Holdings and eTraveli merger differently than its European competition counterparts....more

Booking Holdings Under Scrutiny and the Rise of AI Trip Planners: This Week in Online Travel

This week features a heavy dose of Booking Holdings’ updates, including updates on the story we featured last week regarding Hungary’s recent decision to launch a formal investigation into the country’s online travel...more

EU Blocks Booking's eTraveli Deal, Sonesta Faces Resort Fee Lawsuit, and Hungary Probes Online Booking Payments

This past week (the unofficial end to summer for many of you) was a relatively busy one in the world of online travel. Highlights include: - EU (Unofficially) Kills Booking Holdings’ Planned Purchase of eTraveli. For...more

Online Travel Update: Hyatt's Resort Fee Battle and Amazon's Climb in the Travel Realm

This week’s Update features a variety of stories, including the latest news on the new cottage industry of resort fee litigation and Amazon’s growing (yet understated) significance in the travel industry. Enjoy....more

Online Travel Update: EU Regulators Eye Booking Holdings' Acquisition & Hopper Introduces Airline Fintech

This week’s Update features two stories on Booking Holdings’ pending acquisition of eTraveli, which remains under EU review. Enjoy....more

Online Travel Update: Latest Quarterly Updates from Major Players, Texas AG Sets Sights on Booking.com's Practices

It was another relatively quiet week in the industry other than news late this past week that the Texas AG had filed suit against Booking Holdings over its platforms’ deceptive display of resort fees. Some highlights from the...more

Online Travel Update: Expedia's New Partnerships, AH&LA's Support for Resort Fee Legislation, and Strong Q2 Results for Industry...

After several slow weeks in the industry, this past week featured a number of important updates, including earnings releases and calls from Booking Holdings and Expedia Group. Transcripts from the two companies’ earnings...more

Online Travel Update: Sabre Records Win in Showdown Between Major CRS Platforms and Expedia Conducts Layoffs Across Multiple...

This week’s Online Travel Update is below. With summer now in full swing, it is no surprise that last week was another relatively quiet week in the online travel world. Speculation continues around the Expedia / Hopper...more

Online Travel Update: Expedia Terminates Hopper, TUI Unveils Package Offerings, Priceline Partners with Amazon for Prime Day, and...

This week's Online Travel Update is below. As evidenced by the number of stories in this issue, it was a busy week in the online travel world, ending with what appeared to be a distributor dogpile on competitor Hopper. Enjoy....more

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