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FCC to Scrutinize Customer Service Practices Across Communications Industry

On October 23, the Federal Communications Commission (FCC or Commission) issued a Notice of Inquiry (NOI) focused on customer service across a wide array of communications companies, expressly singling out providers of voice,...more

FCC Opens Notice of Inquiry on the Use of Data Caps

On October 15, 2024, the Federal Communications Commission (FCC or Commission) released a Notice of Inquiry (NOI) seeking information about the use of data caps by Broadband Internet Access Service (BIAS) providers for both...more

FCC Sets October Comment Deadlines on NPRM for AI-Generated Calls and Texts

The Federal Communications Commission (FCC or Commission) has announced comment deadlines for a Notice of Proposed Rulemaking and Notice of Inquiry (NPRM and NOI) released in early August that, among other things, proposes...more

FCC Expands Privacy and Data Protection Work with States to Increase Investigations

Federal Communications Commission (FCC or Commission) Chairwoman Jessica Rosenworcel issued a Press Release yesterday announcing that the agency’s Privacy and Data Protection Task Force (Task Force) signed Memoranda of...more

FCC and FTC Launch Inquiries on AI and Voice Cloning

On November 16, 2023, the Federal Communications Commission (FCC) released a Notice of Inquiry (NOI) to seek information on the implications of emerging artificial intelligence (AI) technologies on robocalling, and the...more

FCC Examines Increase in Minimum Broadband Speed Benchmark, Sets Future Gigabit-Speed Goal

On November 1, 2023, the Federal Communications Commission (FCC or Commission) released the Seventeenth Notice of Inquiry (NOI) into the state of broadband availability to all Americans, as required by Section 706 of the...more

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