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What Level of Service Do You Need From Your Lawyer?

Finding the right lawyer for your divorce or family law matter can make a big difference. Having the right lawyer could not be more important for a contested case and that could take a while. Some clients in divorce or...more

Do’s and Don’ts of Initial Consultations

Initial consultations are critical to the success of any law firm. The reality is that law firms that want to thrive and succeed need to put their best foot forward in an initial consultation. Obtaining new clientele is...more

Should I text my lawyer?

Text messaging (also known as SMS, short message service) is a common way of communicating. Instead of picking up the phone or drafting an email, many like the ease and quickness of sending a text. For this reason, many...more

Attorneys are counselors at law

Attorneys rarely forget that they have a role in serving as a legal advocate for their clients. As legal advocates, lawyers file pleadings, issue and respond to discovery and show up to a court to advocate for their clients....more

Coronavirus: Adding video conference technology into your law practice

Video technology has long been helpful in almost every sector of business, including the legal industry. From engaging new clients, or communicating with existing clients, video conference technology has been on the rise for...more

Your law firm clients are your best marketers

Most law practices are looking for new and different ways to market their legal practice. The reality is that most lawyers and law firms can always use new clients. The need for new clients can cause many attorneys to come...more

Never let a client go to bed angry

Lots of marriage therapists tell married couples never to let their spouse go to bed angry. If there a dispute or the marital discord, many therapists tell couples to resolve it before they go to bed. Otherwise, the view...more

How a chronology can help your lawyer

A divorce or family lawyer’s job is to help their client in a competent, communicative and diligent manner. However, the more the lawyer knows, the better most lawyers are going to be able to help. A lawyer needs to be...more

Establishing an after-hour call rotation

In a previous blog entry, I talked about the importance of having your law firm available 24/7. The reality is that clients and potential clients often have imminent needs after-hours. When these imminent needs arise, these...more

Surveying Your Law Firm Clients

Client satisfaction is critical to the success of any law firm. It is vital that the vast majority of your clients walk away feeling as if they have received competent, communicative and diligent representation....more

The Not-So Charitable Lawyer

Giving back is something that is important for a lawyer. At the beginning of their career, many lawyers are concerned about paying back their student loans and other debts. They may be concerned about getting grounded in...more

Your Potential Clients May Not Be Calling

Many lawyers and law firms are used to potential clients reaching out to them by telephone. For this reason, they install a great telephone system in their law firm to take these calls. They might hire receptionists or an...more

Is your law firm available 24/7?

Many law firms think of availability as having somebody to take calls in the law office Monday through Friday from 9 am to 5 pm. Once 5 pm hits in many law firms, business stops until the next day....more

Schedule Initial Consultations Quckly

Potential clients call and email lawyers and law firms with the hope of getting help with their legal matter. For many potential clients, the need is imminent. They have a pressing legal situation and they want help and...more

Your Law Firm Cannot Close For Winter

The winter can be difficult for many law firms. In most areas of litigation, the court dates and needs of the clients continue. In some jurisdictions, courts might even want to conclude matters and clear their docket before...more

Initial consultations: Don’t count on them coming back

Initial consultations are an important part of most law firms. In lots of areas of law, repetitive business is critical to the success of the law firm itself. Initial consultations can sometimes come from referrals or...more

Never Forget That Happy Clients Generally Pay

When a law firm performs legal services for clients, it’s critical that law firms perform work that is competent, communicative and diligent. It’s also critical that lawyers put the performance of their legal services at the...more

What’s the solution to the online legal form industry?

There are now lots of online legal form companies out there. The big ones are Legal Zoom and Rocket Lawyer. For some lawyers, the idea that there are companies out there that sell legal forms causes them a great deal of fear,...more

If your law firm was a resort, what kind of resort would it be?

Resorts are great places to spend some time and relax. It can be a time to be pampered. It can be a time where it feels like your needs are being put first. If you ever go to a five-star resort, they do all kinds of...more

Can A Lawyer Only Work 40 Hours?

The 9 am to 5 pm work week is a staple in lots of industries. You come in at 9 am and you leave at 5 pm. You only work Monday through Friday. Mixed in you get a break in the middle of each work day. You then get to take the...more

Employees want to get paid more, while clients want to pay less

Running a law firm can result in having to balance various competing interests. One of the most interesting quandaries that a law firm can face is realizing that employees almost always want to get paid more, while clients...more

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