Part two of an interview on law billing changes....more
Changing the ways lawyers charge for their services and, equally important, the ways that clients pay for them, requires more than flipping a switch and sending out a different type of bill. ...more
Recap of a recent LeftFoot podcast at the intersection of legal operations and client service....more
Good attorney bios articulate the strengths of your team, the differentiators of your firm, the reasons clients should hire you and what to expect once they do....more
Most practice descriptions are written to please the lawyers who approve them rather than the clients who need them. Here's how to make a difference....more
The actual lesson for lawyers regarding J.P. Morgan's new COIN artificial intelligence contracting software....more
Get more work” is not a business plan. It’s not even a meaningful goal....more
Make everything you do stand out from the crowd, even it takes a lot more time and requires a lot more work....more
Three valuable lessons in client acquisition and development from the general counsel of UPS, Norman Brothers....more
Everyone is different and approaches business development in different ways, but if you keep the following five points in mind you will be both more successful at landing new mandates, and less susceptible to discouragement...more
Obvious? Not at all, if measured by the number of professional who follow these steps at conferences and other networking opportunities....more
Do you know the answer?...more
Three ways to work on your successful business relationships right now....more
JD Supra just published their inaugural Readers’ Choice awards, featuring top authors and top content across 26 categories. The accompanying report provides critical insight into who’s reading what – and in which industry –...more
Recap with takeaways of a recent LMA conference presentation featuring several in-house lawyers talking about what makes them happy clients....more
Five lessons I’ve learned about Content Marketing while shepherding the thoughts and insights of incredibly smart legal professionals (you) around the web....more