On March 21, Florida Attorney General (AG) James Uthmeier’s Consumer Protection Division announced the resolution of ongoing litigation against a network of moving brokerage companies accused of misleading consumers. These...more
4/4/2025
/ Damages ,
Enforcement Actions ,
False Advertising ,
Fraud ,
Hidden Fees ,
Misleading Impressions ,
Misrepresentation ,
Moving Companies ,
Settlement ,
State Attorneys General ,
Unfair or Deceptive Trade Practices
Last month, Arizona Attorney General (AG) Kris Mayes announced a lawsuit alleging that CBR Systems, Inc. (CBR), one of the nation’s largest cord blood banking companies, engaged in deceptive and unfair practices....more
New York Attorney General (AG) Letitia James recently announced her support for legislation that would significantly broaden the state’s consumer protection statute to prohibit not just deceptive acts, but also unfair and...more
Alaska’s Department of Law’s Consumer Protection Unit recently announced it obtained a Superior Court order issuing a $250,000 civil penalty against B. Merry Studio, which the state alleged to have marketed products as being...more
3/28/2025
/ Alaska ,
Civil Monetary Penalty ,
Country of Origin ,
Enforcement Actions ,
False Advertising ,
Goods or Services ,
Labeling ,
Manufacturers ,
Marketing ,
Misleading Impressions ,
Popular ,
Product Labels ,
State Attorneys General ,
Unfair or Deceptive Trade Practices
On March 7, Arizona Attorney General (AG) Kristin Mayes filed a novel lawsuit alleging consumer fraud and racketeering against numerous entities, individuals, and even law firms and title companies involved in the residential...more
3/27/2025
/ Consumer Bankruptcy ,
Consumer Fraud ,
Enforcement Actions ,
Financial Services Industry ,
Foreclosure ,
Fraud ,
Homeowners ,
Mortgages ,
Professional Misconduct ,
Purchase Agreement ,
Racketeering ,
Residential Real Estate Contracts ,
State Attorneys General ,
Title Companies ,
Underwater Homeowners ,
Unfair or Deceptive Trade Practices
Indiana Attorney General (AG) Todd Rokita recently partnered with the Indiana Gaming Commission to alert consumers about advertisements for illegal gambling....more
3/25/2025
/ Advertising ,
Casinos ,
Enforcement Actions ,
False Advertising ,
Gambling ,
Online Advertisements ,
Online Gaming ,
Regulatory Requirements ,
Sports Betting ,
State Attorneys General ,
Unfair or Deceptive Trade Practices
The Washington State Attorney General’s (AG) Office filed a lawsuit against Renton Collections Inc., accusing the company of violating Washington’s Collection Agency Act by failing to include certain disclosures in their...more
Recent actions by the Pennsylvania and Iowa state attorneys general (AG) suggest increasing regulatory scrutiny of bitcoin transaction machines (BTMs) in connection with the role they allegedly play in facilitating scams. In...more
Massachusetts Attorney General (AG) Andrea Joy Campbell announced Massachusetts’ new consumer protection regulations prohibiting “junk fees” and providing consumers with greater transparency regarding trial and subscription...more
3/11/2025
/ Auto-Renewal ,
Disclosure Requirements ,
Fees ,
Hidden Fees ,
Marketing ,
New Regulations ,
Regulatory Requirements ,
State Attorneys General ,
Subscription Services ,
Transparency ,
Unfair or Deceptive Trade Practices
The New York Attorney General’s (AG) Office announced a $16.75 million settlement with DoorDash, the prominent delivery platform. The settlement relates to claims that DoorDash misled both consumers and delivery workers...more
Given the future uncertainty of the Consumer Financial Protection Bureau’s (CFPB) efforts to regulate bank overdraft fees, New York’s Department of Financial Services (DFS) has stepped in to fill a perceived gap. The DFS...more
2/7/2025
/ Banks ,
Consumer Financial Products ,
Consumer Financial Protection Bureau (CFPB) ,
Financial Institutions ,
Financial Services Industry ,
New York ,
NYDFS ,
Overdraft Fees ,
Proposed Rules ,
Regulatory Agenda ,
Unfair or Deceptive Trade Practices
Washington Attorney General (AG) Nick Brown secured a $3.75 million settlement with Puppyland, known for selling purebred and mixed breed puppies, over unlawful advertising and sales practices. The settlement resolves a...more
Missouri’s attorney general (AG) announced on X.com (formerly Twitter) that he is “issuing a rule requiring Big Tech to guarantee algorithmic choice for social media users.” [X.com post (January 17, 2025, roughly 3:35 p.m....more
On December 17, 2024, the Federal Trade Commission (FTC) and Illinois Attorney General (AG) Kwame Raoul settled their lawsuit against Grubhub for $140 million (Grubhub will only have to pay $25 million, with the balance...more
1/3/2025
/ Enforcement Actions ,
Federal Trade Commission (FTC) ,
Fines ,
FTC Act ,
Gift-Cards ,
GrubHub ,
Hidden Fees ,
On-Demand Services ,
Penalties ,
Restaurant Industry ,
Section 5 ,
Settlement ,
Subscription Services ,
Unfair or Deceptive Trade Practices
Warnings of an impending regulatory focus on hidden and junk fees materialized following President Joe Biden’s call to Congress during his 2023 State of the Union address to eliminate them. On December 17, the Federal Trade...more
12/27/2024
/ Advertising ,
Disclosure Requirements ,
Event Tickets ,
Excessive Fees ,
Federal Trade Commission (FTC) ,
Fees ,
Final Rules ,
Goods or Services ,
Hidden Fees ,
Hospitality Industry ,
Marketing ,
Regulatory Reform ,
Short-Term Lease ,
Unfair or Deceptive Trade Practices ,
Vacation Rentals
The Colorado Attorney General’s (AG) Office recently entered into a settlement agreement with Bee’s Knees Enterprises, LLC, dba Bee’s Knees CBDs, addressing allegations of violations of the Colorado Consumer Protection Act...more
12/2/2024
/ Agribusiness ,
Civil Monetary Penalty ,
Enforcement Actions ,
False Advertising ,
Hemp ,
Hemp Related Businesses ,
Misrepresentation ,
Plant Based Products ,
Settlement Agreements ,
Statutory Violations ,
Unfair or Deceptive Trade Practices
On November 8, Illinois Attorney General (AG) Kwame Raoul and DoorDash, Inc. (DoorDash) reached a settlement to resolve a lawsuit accusing DoorDash of violating Illinois consumer protection law related to alleged...more
On October 11, Connecticut Attorney General (AG) William Tong announced a $5 million settlement against bankrupt solar installation firm Vision Solar, LLC to resolve an unfair trade practices suit. Hartford Superior Court...more
A federal district judge in Massachusetts entered a nearly $51 million judgment against Commonwealth Equity Group LLC (d/b/a Key Credit Repair) and its CEO after granting summary judgment in favor of the Consumer Financial...more
10/29/2024
/ Consumer Financial Products ,
Consumer Financial Protection Act (CFPA) ,
Consumer Financial Protection Bureau (CFPB) ,
Credit Repair Services ,
Enforcement Actions ,
Financial Institutions ,
Financial Services Industry ,
Hidden Fees ,
Telemarketing ,
Telemarketing Sales Rule ,
Unfair or Deceptive Trade Practices
Illinois Attorney General (AG) Kwame Raoul entered a settlement with Teleperformance Colombia SAS, TPUSA Inc., and Teleperformance SE (collectively, Teleperformance). The agreement resolves allegations that Teleperformance...more
In September, Pennsylvania Attorney General (AG) Michelle Henry filed a lawsuit against Pittsburgh-based Digital Dream Labs, Inc., and its CEO, Harold Jacob Hanchar, individually and in his capacity as CEO. In the lawsuit,...more
In a recent amicus brief submitted to the Colorado Supreme Court, the Colorado Attorney General’s (AG) office has expressed its support for plaintiffs in a case that raises questions about the interplay between Colorado’s...more
9/18/2024
/ Amicus Briefs ,
CO Supreme Court ,
Consumer Protection Act ,
Housing Market ,
Illegal Fees ,
Landlords ,
Misleading Impressions ,
Residential Leases ,
State Attorneys General ,
Tenants ,
Unfair or Deceptive Trade Practices
On August 20, New Hampshire Attorney General (AG) John Formella announced the arrest of Ricky Southers, the owner of Southers Construction, Inc., for allegedly violating the terms of an injunction issued under the state’s...more
On July 29, the attorney general (AG) for Washington, D.C. sued StubHub, Inc. (StubHub) for violations of the district’s Consumer Protection Procedures Act. The complaint accuses StubHub of employing “dark patterns,”...more
A new Connecticut law expands the authority of the state’s attorney general to enforce certain provisions of the Dodd-Frank Wall Street Reform and Consumer Protection Act (the Act)....more