The U.S. Department of Transportation (DOT) recently issued a Notice of Proposed Rulemaking (NPRM), titled Airline Ticket Refunds and Consumer Protections. The NPRM, which applies to U.S. and foreign airlines and ticket...more
The U.S. Department of Transportation (DOT) has published a 10-point Airline Passengers with Disabilities Bill of Rights (Bill of Rights), which “describes the fundamental rights of air travelers with disabilities.” DOT also...more
On July 9, 2021, President Biden issued an Executive Order (EO) designed to promote competition across the U.S. economy. The EO targets a swath of industries — from agriculture to information technology to prescription drugs...more
The U.S. Department of Transportation (DOT) recently issued new regulations codifying specific criteria for interpreting its fundamental regulatory authority under 49 U.S.C. section 41712 to prohibit airlines from engaging in...more
On July 2, 2020, the U.S. Departments of Transportation, Homeland Security, and Health and Human Services issued a joint guidance document titled “Runway to Recovery- the United States Framework for Airlines and Airports to...more
As the airline industry grapples with the fallout from COVID-19, one issue is keeping airlines, regulators, legislators, and courts busy: passenger refunds....more
5/15/2020
/ Airlines ,
Aviation Industry ,
Consumer Complaint Management ,
Coronavirus/COVID-19 ,
Department of Transportation (DOT) ,
Event Cancellation ,
Online Travel Vendors ,
Putative Class Actions ,
Refunds ,
Retroactive Application ,
Ticket Pricing ,
Vouchers
The U.S. Department of Transportation (DOT) has issued an Enforcement Notice Regarding “Refunds By Carriers Given the Unprecedented Impact of the COVID-19 Public Health Emergency on Air Travel.”...more
The U.S. Department of Transportation (DOT) has issued an order proposing parameters for implementing authority granted to the Secretary of Transportation under the Coronavirus Aid, Recovery, and Economic Security Act (the...more
The U.S. Department of Transportation (DOT) issued an “Enforcement Notice Regarding Denying Boarding by Airlines of Individuals Suspected of Having Coronavirus” (or COVID-19)....more
3/6/2020
/ Airlines ,
Anti-Discrimination Policies ,
Aviation Industry ,
China ,
Coronavirus/COVID-19 ,
Crisis Management ,
Department of Transportation (DOT) ,
Health and Safety ,
Infectious Diseases ,
Infrastructure ,
International Travel ,
Public Health ,
Risk Management ,
Travel
The U.S. Department of Transportation (DOT) has proposed significant changes to its disability regulations relating to the transportation of service animals by air. DOT’s current regulations require that airlines allow...more
2/5/2020
/ Air Carriers ,
Airlines ,
Americans with Disabilities Act (ADA) ,
Comment Period ,
Department of Transportation (DOT) ,
Disability Discrimination ,
Emotional Support Animals ,
Proposed Rules ,
Public Accommodation ,
Reasonable Accommodation ,
Regulatory Agenda ,
Regulatory Standards ,
Rulemaking Process ,
Service Animals ,
Travelers
The U.S. Department of Transportation (DOT) has issued a notice of proposed rulemaking (NPRM) to amend its regulations governing situations in which an aircraft remains on the airport tarmac without an opportunity for...more