Susan Kostal

JD Supra Perspectives

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Continuity of Care: Reassuring Clients You're Prepared for COVID-19

Susan Kostal offers messaging tips to reassure clients your firm is able to respond and meet their legal needs during a crisis....more

3/16/2020 / Business of Law , Content Marketing , Content Strategy , Coronavirus/COVID-19 , Firm Leadership , Law Firm Partners , LMAMKT , Marketing Perspectives , Strategic Planning

What Makes for Successful Rainmakers and Empowered Leaders? Pat Gillette Has Some Ideas

Pat Gillette sat down with Susan Kostal to talk about changes in the legal industry and how leadership needs to adapt. ...more

10/24/2019 / Business of Law , Diversity , Firm Leadership , Law Firm Partners , LMAMKT , Young Lawyers

The Care and Feeding of a New Kind of Customer: Working with Legal Departments of the Future [Q&A]

Q&A with NetApp's Connie Brenton and Emily Teuben on how legal departments of the future need to respond to and serve a new type of client....more

10/7/2019 / Business of Law , Corporate Counsel , Firm Leadership , Innovation , Inside Story , Law Firm Partners , Legal Operations , LMAMKT , Marketing Perspectives , Young Lawyers

What Silicon Valley GCs Really Want From Their Attorneys

A commitment to diversity and inclusion, a deep understanding of the product, company and risk profile, and an actual human being they can trust. Oh, and no memos....more

5/31/2019 / Business Development , Business of Law , Client Services , Firm Leadership , Inside Story , LMAMKT , Marketing Perspectives

Duly Noted: What In-House Attorneys Want From Outside Counsel

Voice of the client. Notes from the 5th annual In-House Summit, a GC panel hosted in Palo Alto, California, by the LMA Silicon valley City Group....more

6/1/2017 / Business of Law , Client Retention , Client Services , Corporate Counsel , Firm Leadership , In-House Perspective , Innovation , LMAMKT , Marketing Perspectives , Popular

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