From 1 April 2019 two significant changes take effect:
- The jurisdiction of the FOS is extended to cover small and medium-sized enterprises, certain charities and trusts and personal guarantors; and
- The FOS award...more
On 24 October 2018, the FCA published a report on the progress of its consumer communications campaign on PPI mis-selling (the “CCC”) and its supervision of the manner in which firms are handling PPI complaints....more
11/7/2018
/ Complaint Procedures ,
Conflicts of Interest ,
Consumer Credit Act ,
Consumer Insurance Products ,
Failure To Disclose ,
Financial Conduct Authority (FCA) ,
Financial Services Industry ,
Insurance Regulations ,
Ombudsman ,
Payment Protection Insurance ,
Sales Commissions ,
UK
On 6 March 2017 the FCA published its first consultation paper (CP 17/7, the “Consultation Paper“) on its proposals for implementing the Insurance Distribution Directive ((EU) 2016/97, the “IDD“). The deadline for...more