On May 10, 2023, ARC Document Solutions, Inc. (“ARC”) filed a notice of data breach with the Montana Attorney General after confirming that an unauthorized party was able to access files stored on the company’s computer network that contained confidential consumer information. While ARC has yet to publicly disclose the specific data types that were leaked as a result of the cyberattack, we know that the breach involved sensitive consumer information. Recently, ARC began sending out data breach notification letters to all individuals who were impacted by the recent data security incident.

If you received a data breach notification from ARC Document Solutions, it is essential you understand what is at risk and what you can do about it. As we’ve discussed in previous posts, data breaches have become increasingly common, and, in turn, so too has identity theft and other frauds. To learn more about how to protect yourself from becoming a victim of fraud or identity theft and what your legal options are in the wake of the ARC Document Solutions data breach, speak with a data breach attorney about your situation.

What We Know So Far About the ARC Document Solutions Breach

News of the ARC Document Solutions data breach is still fresh; however, what we know at this point comes from the company’s filing with the Montana Attorney General. According to this source, on January 15, 2023, ARC noticed suspicious activity within its computer network. In response, ARC secured its network and engaged a third-party forensic firm to assist with the company’s investigation.

The ARC investigation confirmed that an unauthorized party gained access to its computer network between January 12, 2023 and January 18, 2023. It was later determined that some of the files that were accessible to the unauthorized party contained confidential information belonging to certain consumers.

Upon discovering that sensitive consumer data was made available to an unauthorized party, ARC Document Solutions began to review the affected files to determine what information was compromised and which consumers were impacted. ARC recently completed this process, and on May 10, 2023, the company began sending out data breach letters to all individuals whose information was compromised as a result of the recent data security incident.

More Information About ARC Document Solutions, Inc.

ARC Document Solutions, Inc. is a business services company based in San Ramon, California. The company provides printing and scanning services to more than 90,000 customers across the country, including many large organizations such as schools, healthcare providers, and large corporations. ARC also handles technical printing for architects, engineers, and construction professionals. ARC operates more than 140 print centers across North America. ARC Document Solutions employs more than 1,764 people and generates approximately $286 million in annual revenue.