I was very lucky that when I started as an ERISA attorney in 1998, I worked as a staff attorney for a third-party administrator (TPA). It gave me insight and experience that I could never have gotten as an attorney working for a law firm. Over the first 9 years as an attorney, I was able to see the good, the bad, and the ugly of the retirement business, so that knowledge can be used to help my plan sponsor and retirement plan provider clients. I always compared myself to my late uncle who worked for a meat provision company that we trusted for advice on which hotdogs to eat, so I can tell you which TPA a plan sponsor should use. In my six years working for my firm, I have also added some more TPA tales. This article is about some of the many things I saw with advice on what plan sponsors should avoid in using a TPA.
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