On October 22, 2024, Brighthouse Life Insurance Company (“Brighthouse”) filed a notice of data breach with the Attorney General of Massachusetts after discovering that confidential information that had been provided to the company was leaked through a third-party data breach at Education Benefit Consultants, LLC d/b/a Aviben. In this notice, Brighthouse explains that the incident resulted in an unauthorized party being able to access consumers’ sensitive information, which includes their names, dates of birth, Social Security numbers, and annuity contract numbers. Upon completing its investigation, Brighthouse began sending out data breach notification letters to all individuals whose information was affected by the recent data security incident.
If you received a data breach notification from Brighthouse Life Insurance Company, it is essential you understand what is at risk and what you can do about it. A data breach lawyer can help you learn more about how to protect yourself from becoming a victim of fraud or identity theft, as well as discuss your legal options following the Brighthouse Life Insurance data breach. For more information, please see our recent piece on the topic here.
What Caused the Brighthouse Life Insurance Data Breach?
The Brighthouse Life Insurance data breach was only recently announced, and more information is expected in the near future. However, Brighthouse’s filing with the Attorney General of Massachusetts provides some important information on what led up to the breach. According to this source, on August 9, 2024, Brighthouse learned about a data security incident that occurred between June 28, 2023 and July 3, 2023. Evidently, an administrator used by Brighthouse, DXC Technology Company, disclosed certain information to an unauthorized party. The unauthorized party was Education Benefit Consultants, LLC d/b/a Aviben (“Aviben”).
Subsequently, on February 22, 2024, Aviben experienced a data security incident resulting in an unauthorized party being able to access confidential information belonging to Brighthouse clients.
After learning that sensitive consumer data was accessible to an unauthorized party, Brighthouse Life Insurance reviewed the compromised files to determine what information was leaked and which consumers were impacted. While the breached information varies depending on the individual, it may include your name, date of birth, Social Security number, and annuity contract number.
On October 22, 2024, Brighthouse Life Insurance sent out data breach letters to anyone who was affected by the recent data security incident. These letters should provide victims with a list of what information belonging to them was compromised.
More Information About Brighthouse Life Insurance Company
Brighthouse Life Insurance Company is an insurance company and subsidiary of Brighthouse Financial. Brighthouse Financial is a large insurance company that provides annuity and life insurance products. Brighthouse spun off from MetLife and is now traded on the Nasdaq stock exchange under the symbol “BHF.” Brighthouse Financial employs more than 1,500 people and generates approximately $2.7 billion in annual revenue.
