On February 2, 2024, Mississippi Children’s Home Society, CARES Center, Inc., Mississippi Children’s Home Services, Inc., d.b.a. Canopy Children’s Solutions (“Canopy”) filed a notice of data breach with the Attorney General of Vermont after discovering that files on its network had been encrypted by hackers. In this notice, Canopy explains that the incident resulted in an unauthorized party being able to access consumers’ sensitive information. Upon completing its investigation, Canopy began sending out data breach notification letters to all individuals whose information was affected by the recent data security incident.

If you received a data breach notification from Canopy Children’s Solutions, it is essential you understand what is at risk and what you can do about it. A data breach lawyer can help you learn more about how to protect yourself from becoming a victim of fraud or identity theft, as well as discuss your legal options following the Canopy Children’s Solutions data breach. For more information, please see our recent piece on the topic here.

What Caused the Canopy Children’s Solutions Data Breach?

The Canopy Children’s Solutions data breach was only recently announced, and more information is expected in the near future. However, Canopy’s filing with the Attorney General of Vermont provides some important information on what led up to the breach. According to this source, on April 4, 2023, Canopy discovered that certain files on its computer system had been encrypted. In response, Canopy secured its network and then launched an investigation with the help of third-party data security specialists.

The Canopy investigation ultimately confirmed that an unauthorized actor had gained access to Canopy’s systems on April 4, 2023, and may have accessed or acquired files containing confidential information belonging to certain individuals.

After learning that sensitive consumer data was accessible to an unauthorized party, Canopy Children’s Solutions reviewed the compromised files to determine what information was leaked and which consumers were impacted. Canopy completed this process on October 13, 2023.

On February 2, 2024, Canopy Children’s Solutions sent out data breach letters to anyone who was affected by the recent data security incident. Unfortunately, the publicly available Canopy Children’s Solutions data breach letter does not specifically mention what type of information was subject to unauthorized access. However, The personalized data breach letters sent to individual victims should provide victims with a list of what information belonging to them was compromised.

More Information About Canopy Children’s Solutions

Located in Jackson, Mississippi, Canopy Children’s Solutions is a nonprofit organization focusing on providing behavioral health, educational, and social service solutions for children and their families. Canopy operates a variety of facilities and programs throughout Mississippi, including Canopy’s Behavioral Health Clinics, Canopy’s CARES Center, Canopy’s Early Intervention Autism Clinic, Canopy’s Mississippi Youth Programs Around the Clock (MYPAC), and Wraparound. Canopy Children’s Solutions employs more than 415 people and generates approximately $19 million in annual revenue.