On December 20, 2023, Complete Care Health Network filed a notice of data breach with the U.S. Department of Health and Human Services Office for Civil Rights after discovering that the company was recently targeted in a ransomware attack. In this notice, Complete Care explains that the incident resulted in an unauthorized party being able to access consumers’ sensitive information, which includes their names, Social Security numbers, phone numbers, addresses, and health-related information. Upon completing its investigation, Complete Care began sending out data breach notification letters to all individuals whose information was affected by the recent data security incident.

If you received a data breach notification from Complete Care Health Network, it is essential you understand what is at risk and what you can do about it. A data breach lawyer can help you learn more about how to protect yourself from becoming a victim of fraud or identity theft, as well as discuss your legal options following the Complete Care Health Network data breach. For more information, please see our recent piece on the topic here.

What Caused the Complete Care Health Network Data Breach?

The Complete Care Health Network data breach was only recently announced, and more information is expected in the near future. However, Complete Care’s filing with the U.S. Department of Health and Human Services Office for Civil Rights provides some important information on what led up to the breach. CompleteCare also posted a notice on its website discussing the incident.

According to these sources, on October 12, 2023, CompleteCare detected and stopped a ransomware attack in which an unauthorized party accessed portions of the company’s computer network. In response, CompleteCare disconnected its systems and then began working with third-party data security specialists to investigate the incident and any potential impact on patient information.

The CompleteCare investigation ultimately determined that an unauthorized party was able to access its systems and may have exfiltrated certain information, including confidential patient information.

After learning that sensitive consumer data was accessible to an unauthorized party, Complete Care Health Network reviewed the compromised files to determine what information was leaked and which consumers were impacted. While the breached information varies depending on the individual, it may include your name, Social Security number, phone number, address, and health-related information.

On December 15, 2023, Complete Care Health Network sent out data breach letters to anyone who was affected by the recent data security incident. These letters should provide victims with a list of what information belonging to them was compromised.

More Information About Complete Care Health Network

CompleteCare Health Network is a healthcare provider based out of Bridgeton, New Jersey. CCHN provides a wide range of healthcare-related services to patients, including primary care, dental care, immunizations, and HIV services. CCHN operates 14 facilities across New Jersey, including Cape May Medical, Bridgeton Women’s Medical, Family Medicine at Inspira, Glassboro Dental Center, Millville Medical & Dental, Vineland Health Campus, and Wildwood Medical & Dental. CompleteCare employs more than 89 people and generates approximately $31 million in annual revenue.