On December 7, 2023, CompleteCare Health Network (“CCHN”) filed a notice of data breach with the Attorney General of Delaware after discovering that the company was the recent victim of a ransomware attack. In this notice, CCHN explains that the incident resulted in an unauthorized party being able to access consumers’ sensitive information, which includes their names, Social Security numbers, phone numbers, addresses, and medical information. Upon completing its investigation, CCHN began sending out data breach notification letters to all individuals whose information was affected by the recent data security incident.
If you received a data breach notification from CompleteCare Health Network, it is essential you understand what is at risk and what you can do about it. A data breach lawyer can help you learn more about how to protect yourself from becoming a victim of fraud or identity theft, as well as discuss your legal options following the CompleteCare data breach. For more information, please see our recent piece on the topic here.
What Caused the CompleteCare Health Network Data Breach?
The CompleteCare Health Network data breach was only recently announced, and more information is expected in the near future. However, CCHN’s filing with the Attorney General of Delaware provides some important information on what led up to the breach. According to this source, on approximately October 12, 2023, CCHN detected and stopped a ransomware attack that targeted the company’s computer network.
In response, CCHN secured its systems and then began working with third-party data security specialists to investigate the incident and any impact on patient data in the company’s possession. Ultimately, the CCHN investigation confirmed that the hackers were able to access certain files on its network that contained confidential information belonging to patients.
After learning that sensitive consumer data was accessible to an unauthorized party, CompleteCare reviewed the compromised files to determine what information was leaked and which consumers were impacted. While the breached information varies depending on the individual, it may include your name, Social Security number, phone number, address, and medical information.
On December 15, 2023, CompleteCare sent out data breach letters to anyone who was affected by the recent data security incident. These letters should provide victims with a list of what information belonging to them was compromised.
More Information About CompleteCare Health Network
CompleteCare Health Network is a healthcare provider based out of Bridgeton, New Jersey. CCHN provides a wide range of healthcare-related services to patients, including primary care, dental care, immunizations, and HIV services. CCHN operates 14 facilities across New Jersey, including Cape May Medical, Bridgeton Women’s Medical, Family Medicine at Inspira, Glassboro Dental Center, Millville Medical & Dental, Vineland Health Campus, and Wildwood Medical & Dental. CompleteCare employs more than 89 people and generates approximately $31 million in annual revenue.