The FCA published its annual Industry Feedback for 2019/20 in relation to its 5 Conduct Questions Programme.
Messages from the Engine Room -
“Conduct and culture will remain a key focus of our engagement activity”. FCA, 2020
The 5 Conduct Questions Programme forms an integral part of the FCA’s firm supervision strategy.
In 2019, the FCA hosted Conduct Roundtables with 18 wholesale banks, each of which was represented by a group of staff at the vice president level or equivalent - termed the “Engine Room”. The roundtables culminated in the FCA’s latest report on the 5 Conduct Questions Programme, ‘Messages From the Engine Room’, which reflects the FCA’s findings and perspectives.
Please see full publication below for more information.