The FCA published its annual Industry Feedback for 2019/20 in relation to its 5 Conduct Questions Programme.

Messages from the Engine Room -

“Conduct and culture will remain a key focus of our engagement activity”. FCA, 2020

The 5 Conduct Questions Programme forms an integral part of the FCA’s firm supervision strategy.

In 2019, the FCA hosted Conduct Roundtables with 18 wholesale banks, each of which was represented by a group of staff at the vice president level or equivalent - termed the “Engine Room”. The roundtables culminated in the FCA’s latest report on the 5 Conduct Questions Programme, ‘Messages From the Engine Room’, which reflects the FCA’s findings and perspectives.