On November 7, 2023, CRC Insurance Services, LLC (“CRC Group”) filed a notice of data breach with the Attorney General of Texas after discovering that an unauthorized party was able to access information that had been entrusted to the company. In this notice, CRC Group explains that the incident resulted in an unauthorized party being able to access consumers’ sensitive information, which includes their names, addresses, Social Security numbers, driver’s license numbers, state identification numbers, financial account information, and dates of birth. Upon completing its investigation, CRC Group began sending out data breach notification letters to all individuals whose information was affected by the recent data security incident.

If you receive a data breach notification from CRC Insurance Services, LLC, it is essential you understand what is at risk and what you can do about it. A data breach lawyer can help you learn more about how to protect yourself from becoming a victim of fraud or identity theft, as well as discuss your legal options following the CRC Insurance Services data breach. For more information, please see our recent piece on the topic here.

What Caused the Data Breach Affecting CRC Insurance Services?

The CRC Insurance Services data breach was only recently announced, and more information is expected in the near future. At this point, CRC Group’s filing with the Attorney General of Texas does not provide detailed information about the incident, and the company does not appear to have posted a public notice discussing the breach. provides some important information on what led up to the breach. Thus, the available information is quite limited.

However, we know that CRC Group filed notice of the breach on November 7, 2023, which indicates one of two likely scenarios. First, hackers targeted CRC Group in a cyberattack in what was a successful effort to obtain confidential consumer data. The second scenario is that hackers orchestrated a cyberattack against one of CRC Group’s vendors that CRC Group had provided information to in related to the services it performs.

Either way, after learning that sensitive consumer data was accessible to an unauthorized party, CRC Insurance Services reviewed the compromised files to determine what information was leaked and which consumers were impacted. While the breached information varies depending on the individual, it may include your name, address, Social Security number, driver’s license number, state identification number, financial account information, and date of birth.

On November 7, 2023, CRC Insurance Services sent out data breach letters through U.S. mail to anyone who was affected by the recent data security incident. These letters should provide victims with a list of what information belonging to them was compromised.

More Information About CRC Insurance Services, LLC

CRC Insurance Services, LLC is a wholesale and specialty insurance distributor based out of Norcross, Georgia. CRC Group is made up of three divisions, commercial solutions, group & individual solutions, and specialty programs. CRC Group brands includes CRC, TAPCO, Insurisk, CRC Programs, 5Star, The ABC Program, Negley, Professional Insurance Concepts, Pro-Praxis, SHU, Target, JH Blades, CRC Voluntary Benefits, Ethos Underwriting Services, and Hanleigh. CRC Insurance Services employs more than 4,300 people and generates approximately $2.3 billion in annual revenue.