Consumer-facing industries face a continued wave of class action filings under the Telephone Consumer Protection Act (TCPA). Indeed, in 2016, TCPA lawsuits remained one of the most filed types of class actions, and unsettled law continues to place a compliance burden on companies that communicate with consumers by phone or text. Looking ahead in 2017, a federal appellate court is expected to rule on an appeal of an omnibus declaratory order issued by the Federal Communications Commission (FCC) in 2015, and the composition of the FCC has shifted due to the change in presidential administrations. Here are five issues to watch in 2017.
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