On May 31, 2023, Dollar Bank filed a notice of data breach with the Attorney General of Maine after learning that an unauthorized party was able to access confidential information belonging to Standard Bank customers before the two banks merged. Based on the company’s official filing, the incident resulted in an unauthorized party gaining access to consumers’ names, addresses, Social Security numbers, dates of birth, driver’s license numbers, state ID numbers, military ID numbers, bank account numbers, routing numbers, and account types. After confirming that consumer data was leaked, Dollar Bank began sending out data breach notification letters to all individuals who were impacted by the recent data security incident.
If you received a data breach notification from Dollar Bank, it is essential you understand what is at risk and what you can do about it. As a reputable financial institution, you trusted Standard Bank to safeguard your confidential information. However, the recent Standard Bank data breach has caused many current and former customers to question the bank’s commitment to data privacy. To learn more about how to protect yourself from becoming a victim of fraud or identity theft and what your legal options are in the wake of the Dollar Bank data breach, please see our recent piece on the topic here.
What We Know So Far About the Dollar Bank Breach
News of the Dollar Bank data breach is still fresh; however, what we know at this point comes from the company’s filing with the Attorney General of Maine. According to this source, on February 4, 2023, Dollar Bank learned that an unauthorized party had gained access to Standard Bank’s computer system prior to the merger date of the two banks. In response, Dollar Bank contained the incident in an effort to protect Standard Bank’s systems. This included taking the system offline, notifying law enforcement, and launching an investigation into the incident.
The Dollar Bank investigation confirmed that the unauthorized party was able to access Standard Bank’s computer network between March 24, 2021 and February 4, 2023. Further investigation confirmed that some of the files that were accessible to the unauthorized party contained confidential information belonging to Standard Bank customers.
Upon discovering that sensitive consumer data was made available to an unauthorized party, Dollar Bank began to review the affected files to determine what information was compromised and which consumers were impacted. While the breached information varies depending on the individual, it may include your name, address, Social Security number, date of birth, driver’s license number, state ID number, military ID number, bank account numbers, routing numbers, and account types.
On May 31, 2023, Dollar Bank sent out data breach letters to all individuals whose information was compromised as a result of the recent data security incident. Note, because the unauthorized access occurred prior to the two banks merging, Dollar Bank’s systems were not affected by the cyberattack.
More Information About Dollar Bank
Founded in 1855, Dollar Bank is a financial institution located in Pittsburgh, Pennsylvania. Dollar Bank operates more than 90 branches in Pennsylvania, Ohio, Maryland, and Virginia, offering customers the traditional suite of banking services. Dollar Bank also owns several subsidiaries, including Dollar Bank Servicing Center and Dollar Bank Insurance Agency, Inc. Dollar Bank employs more than 1,300 people and generates approximately $268 million in annual revenue.
