The Federal Communications Commission (FCC) has announced new effective dates for amendments to rules under the Telephone Consumer Protection Act (TCPA) aimed at strengthening consumer protections against robocalls and robotexts. These amendments, published on March 5, 2024, will take effect on April 11, 2025.
As discussed here, highlights of the amendments, include:
- Consumers may revoke consent to robocalls and robotexts “in any reasonable manner” — including use of the words: stop, quit, end, revoke, opt out, cancel, or unsubscribe.
- Callers must honor do-not-call and revocation requests “as soon as practicable” — no later than 10 business days after the request.
- Text-senders may send one text message in response to a revocation request confirming or clarifying the scope of the request within five minutes.
The FCC’s decision follows a comprehensive review and approval process, including input from various stakeholders. The FCC concluded that a six-month implementation period following the publication in the Federal Register was appropriate for these amended rules.
As discussed here, USTelecom — The Broadband Association, had expressed concerns about the proposed enhancements to anti-robocall regulations in a letter to the FCC. USTelecom argued that the proposed rules could inadvertently block legitimate calls, including emergency communications. They emphasized the need for flexibility to adapt to dynamic scenarios, urging the FCC to reconsider the proposed rules to avoid unintended consequences.
