On September 27, 2024, Constar Financial Services, better known as Empereon Constar, filed notice with the Attorney General of Maine after discovering that there was a data breach affecting information in Empereon Constar’s possession following an incident at a “partner company.” In this notice, Empereon Constar explains that the incident resulted in an unauthorized party being able to access consumers’ sensitive information. Upon completing its investigation, Empereon Constar began sending out data breach notification letters to all individuals whose information was affected by the recent data security incident.
If you received a data breach notification from Constar Financial Services, it is essential you understand what is at risk and what you can do about it. A data breach lawyer can help you learn more about how to protect yourself from becoming a victim of fraud or identity theft, as well as discuss your legal options following the Empereon Constar data breach. For more information, please see our recent piece on the topic here.
What Caused the Empereon Constar Data Breach?
The Empereon Constar data breach was only recently announced, and more information is expected in the near future. However, Empereon Constar’s filing with the Attorney General of Maine provides some important information on what led up to the breach. According to this source, on July 22, 2024, Empereon Constar learned that the computer system at a partner company showed signs of unauthorized access. In response, the partner company secured its system and then launched an investigation to learn more about the incident and what, if any, consumer data may have been leaked.
Through this investigation, the unnamed partner company determined that an unauthorized actor had gained access to an archived data set containing a limited number of Constar files, including those containing confidential consumer information.
After learning that sensitive consumer data was accessible to an unauthorized party, Empereon Constar reviewed the compromised files to determine what information was leaked and which consumers were impacted. This process was recently completed, and on September 27, 2024, Empereon Constar sent out personalized data breach letters to anyone who was affected by the recent data security incident. While the data breach letter on the Attorney General of Maine’s website doesn’t specifically list the compromised data types, the personalized data breach letters should provide victims with a list of what information belonging to them was compromised.
More Information About Constar Financial Services
Constar Financial Services is a business process outsourcing company based in Phoenix, Arizona. Empereon Constar provides its corporate clients with a range of services, including collections recovery, customer care & retention, sales & customer acquisition, back office support and technical support. Empereon Constar maintains physical offices in Phoenix, Arizona; Denver, Colorado; Alvin, Texas; and three locations in Mexico. Empereon Constar employs more than 4,000 people and generates approximately $819 million in annual revenue.
