Employers, as you plan for a safe return to work, there are several critical protocols and practices to consider. Below you will find a Return to Work (RTW) Checklist, created by the Kelley Drye Labor and Employment team to help you navigate getting back to work effectively.
PLANNING A SAFE AND EFFECTIVE RETURN: INITIAL STEPS
Identify a Return-to-Work (RTW) planning team or task force:
- Include key decision-makers
- Appoint a COVID officer to ensure compliance with polices and safety guidelines
- Develop a “tracking” program: how will your company monitor and ensure that key milestones are met, policies are actually implemented, and being followed?
Develop a RTW Plan – must address:
- Which employees will return first?
- When they will return?
- What is the criteria for return?
- Who will, or will continue to, telework?
- What medical clearance will you require?
Consider how will you deal with key issues, including:
- Safety in the workplace
- Lower employee “density” in office
- Best office hygiene practices (social distancing, temperature checks, sanitizer, etc.)
- How to handle day-to-day safety logistics
- e.g., enforcing hygiene practices, handling sick employees in the workplace, and dealing with presence of third-parties on-site
Develop a communication plan
- Who are the communicators?
- Train communicators on new policies, procedures—and especially how to handle questions
- Communicate new policies to employees (see below)
BEST PRACTICES FOR CREATING AND UPDATING COMPANY-WIDE POLICIES
KEY POLICIES FOR INITIAL RTW
Develop Employee Health Questionnaire
- Require employee self-monitoring and reporting
- Address the “when” and “how” of how employees must disclose potential exposure
Develop workplace screening policies
- Train screeners
- Ensure confidentiality of information gathered
Develop safety policies and notices:
- Workplace hygiene
- Social distancing
- Procedures for outside visitors (vendors, clients, couriers)
Amend existing policies
- Complaint reporting procedures
- Disability accommodation processes
- Harassment, discrimination, and retaliation
EXPOSURE IN THE WORKPLACE POLICIES
Establish a COVID-19 disclosure protocol
Direct sick employees to stay home
- Amend sick leave and PTO policies
Develop Notice of Post-Exposure workplace clean-up
Develop standard training plan for handling sick employees and exposure
- Cross-train supervisors and managers
LEAVE AND ACCOMMODATIONS POLICIES
Revise existing sick leave and FMLA policies to reflect changes in state and federal legislation
- e.g., the FFCRA, which remains in effect until December 31, 2020
Update Accommodation Policies to account for COVID-19 related requests
- e.g., work-from-home accommodation requests
TELEWORK POLICIES
Revise or implement teleworking policies, including:
- Develop a standard for requests and approval of telework
Develop standard matrix to evaluate telework accommodation requests
- For those who are approved to telework:
- Develop standards for performance, hours, and expectations
- Publish standards for office setup and security protocols
- Amend disciplinary policies to address telework concerns
- e.g., Security violations, breach of confidentiality, and time theft
Implement teleworking guidelines for managers:
- Communicating with teleworking staff
- Monitoring and documenting performance
Develop NEW workplace policies:
- Hygiene
- Self-monitoring of COVID-19 symptoms
- Social distance
- Meeting limits
- Travel limitations
- Use of Sick leave and PTO
FOSTERING TRUST AND NEW EMPLOYEE BEHAVIORS
Communicate regularly with employees regarding the issues that matter:
- Safety practices
- Reporting employee concerns
- Policy amendments
- Updates on COVID-19 workplace matters
Establish a central source (website, weekly email, call-in) for employee check-ins
- e.g., telework request forms, FFCRA Notice, and time-keeping policies
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