Most healthcare providers understand that routinely waiving patient cost-sharing obligations creates compliance issues under the Anti-Kickback Statute, the Civil Monetary Penalties Law, and third-party payor agreements which typically prohibit such arrangements. However, situational or non-routine write-offs and waivers can raise compliance issues also, particularly if the write-off or waiver is not based on financial need. These write-offs and waivers can also be difficult to monitor and manage internally.

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On our podcast this week we discuss the importance of having an internal policy addressing how and when the organization will waive cost-sharing payments or write-off patient balances for non-financial need purposes. This type of policy can help an organization manage these situational write-offs and help minimize compliance risks.

Included with this episode, as part of our many free resources from the show, we welcome you to download the sample write-off policy below:

Episode 31 – Sample write off policy

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