On July 11, 2024, Family Dynamics Counseling Services (“Family Dynamics”) issued a press release discussing a recent cyberattack resulting in an unauthorized party being able to access Family Dynamics’ computer network. In the press release, Family Dynamics explains that the incident resulted in an unauthorized party being able to access consumers’ sensitive information. Upon completing its investigation, Family Dynamics began sending out data breach notification letters to all individuals whose information was affected by the recent data security incident.

If you receive a data breach notification from Family Dynamics Counseling Services, it is essential you understand what is at risk and what you can do about it. A data breach lawyer can help you learn more about how to protect yourself from becoming a victim of fraud or identity theft, as well as discuss your legal options following the Family Dynamics Counseling Services data breach. For more information, please see our recent piece on the topic here.

What Caused the Family Dynamics Counseling Services Data Breach?

The Family Dynamics Counseling Services data breach was only recently announced, and more information is expected in the near future. However, Family Dynamics’ press release provides some important information on what led up to the breach. According to this source, in May 2024, Family Dynamics learned that portions of its computer network were accessed by an unauthorized party.

In response, Family Dynamics secured its systems and then began working with outside cybersecurity experts to investigate the incident and determine whether any patient information may have been compromised.

Through the investigation, Family Dynamics confirmed that hackers were able to gain access to its computer system, including certain files containing confidential patient information.

After learning that sensitive consumer data was accessible to an unauthorized party, Family Dynamics Counseling Services reviewed the compromised files to determine what information was leaked and which consumers were impacted. Family Dynamics only recently completed this process.

On July 11, 2024, Family Dynamics Counseling Services issued a press release explaining the incident. In this press release, Family Dynamics does not mention that it has sent out data breach letters; however, under state and federal law, the organization is likely required to personally inform all victims by sending them a data breach letter. These letters should provide victims with a list of what information belonging to them was compromised.

More Information About Family Dynamics Counseling Services

Family Dynamics Counseling Services is a mental health care and behavioral health care provider based out of Spokane, Washington. Family Dynamics provides treatment and therapy options for a wide range of conditions, including ADD/ADHD, substance use and abuse, depression, anxiety, eating disorders and more. Family Dynamics serves patients in Washington, Arizona and Idaho.