New guidance expands the restrictions on business-to-customer communications under the Telephone Consumer Protection Act (TCPA).

On July 10, 2015, the Federal Communications Commission (FCC) released a Declaratory Ruling and Order (the Order) that aims to clarify various requirements under the TCPA and the agency’s implementing rules. The Order, which was initially adopted by the FCC in June, addresses nearly two dozen petitions seeking guidance on a range of issues, from the very specific (e.g., whether the TCPA applies to a particular feature in a mobile app) to the very broad (e.g., what constitutes an “autodialer” triggering application of the TCPA).