On April 15, the FDIC announced updated guidance on sending official correspondence related to supervisory matters. The FDIC’s guidance made permanent those temporary, previous measures for electronically sending and receiving official supervisory correspondence. The FDIC’s guidance explained the FDIC will use its Secure Email portal, FDICconnect’s Enterprise File Exchange, and the Banker Engagement Site for all outgoing and incoming supervisory correspondence. The guidance explained that each of these platforms are intended to ensure safe and secure communication with FDIC-insured institutions and the Banker Engagement by providing a secure portal for pre-examination planning, documentation, and notifications with the Division of Depositor and Consumer Protection examination team.
The FDIC also provided registration information for using the secure email portal and provided FAQs about using the secure email service. Additionally, the FDIC provided contact information and further details for submitting documents through the secure email portal to each of its regional offices and the Washington, D.C., office headquarters. The guidance further specified that secure email was not meant to replace informal communication with FDIC staff.
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