On January 8, 2025, Gerber Life Insurance Company (“Gerber Life”) filed a notice of data breach with the Attorney General of Massachusetts after discovering that an unauthorized party was able to access certain systems in the company’s call center. In this notice, Gerber Life explains that the incident resulted in an unauthorized party being able to access consumers’ sensitive information, which includes their names, addresses, policy numbers and account payment information. Upon completing its investigation, Gerber Life began sending out data breach notification letters to all individuals whose information was affected by the recent data security incident.
If you received a data breach notification from Gerber Life Insurance, it is essential you understand what is at risk and what you can do about it. A data breach lawyer can help you learn more about how to protect yourself from becoming a victim of fraud or identity theft, as well as discuss your legal options following the Gerber Life Insurance data breach. For more information, please see our recent piece on the topic here.
What Caused the Gerber Life Insurance Data Breach?
The Gerber Life Insurance data breach was only recently announced, and more information is expected in the near future. However, Gerber Life’s filing with the Attorney General of Massachusetts provides some important information on what led up to the breach. According to this source, on December 5, 2024, Gerber Life learned that an unauthorized party was able to access some of the company’s call center systems that are used to provide customer support.
In response, Gerber Life terminated all unauthorized access and then proceeded with an investigation to learn more about the incident, including whether any consumer information may have been compromised. On December 11, 2024, Gerber Life’s investigation concluded that the unauthorized party was able to access information about certain policies and policyholders.
After learning that sensitive consumer data was accessible to an unauthorized party, Gerber Life Insurance reviewed the compromised files to determine what information was leaked and which consumers were impacted. While the breached information varies depending on the individual, it may include your name, address, policy number and account payment information.
On January 8, 2025, Gerber Life Insurance sent out data breach letters to anyone who was affected by the recent data security incident. These letters should provide victims with a list of what information belonging to them was compromised.
More Information About Gerber Life Insurance
Founded in 1967, Gerber Life Insurance Company is a provider of life insurance products designed to provide financial security for families. Headquartered in Fremont, Michigan, Gerber Life is known for its accessible and affordable insurance solutions, including term life, whole life, and guaranteed life insurance policies. The company also offers its flagship product, the Gerber Life Grow-Up® Plan, a life insurance policy specifically designed for children. Gerber Life serves millions of policyholders across the United States, Puerto Rico, and Canada. The company employs approximately 497 employees and generates an estimated $195 million in annual revenue.
