On October 17, a healthcare clearinghouse reached a $1.4 million
settlement with a coalition of 33 state attorneys general for allegedly exposing the protected health information of approximately 1.5 million consumers. As a health care clearinghouse, the company facilitates transactions between health care providers and insurers. The states began investigating the company in 2019, when the U.S. Department of Health and Human Services discovered that personal health information maintained by the company was available through search engines, which appeared to be the result of a coding error by the company. According to the states, after the company was alerted to the breach, it delayed notification to impacted customers for over three months and sent notices to impacted consumers that were vague and confusing. Under the settlement, in addition to the $1.4 million payment, the company agreed to overhaul its data security and breach notification practices. The multistate coalition was led by the Indiana Attorney General’s Office.
