On August 21, 2024, Keystone Pacific Property Management (“Keystone”) filed a notice of data breach with the Attorney General of California after discovering that certain files on its network were accessed by an unauthorized party. In this notice, Keystone explains that the incident resulted in an unauthorized party being able to access consumers’ sensitive information. Upon completing its investigation, Keystone began sending out data breach notification letters to all individuals whose information was affected by the recent data security incident.

If you received a data breach notification from Keystone Pacific Property Management, it is essential you understand what is at risk and what you can do about it. A data breach lawyer can help you learn more about how to protect yourself from becoming a victim of fraud or identity theft, as well as discuss your legal options following the Keystone Pacific Property Management data breach. For more information, please see our recent piece on the topic here.

What Caused the Keystone Pacific Property Management Data Breach?

The Keystone Pacific Property Management data breach was only recently announced, and more information is expected in the near future. However, Keystone’s filing with the Attorney General of California provides some important information on what led up to the breach. According to this source, on December 17, 2023, Keystone detected suspicious activity within its computer network. In response, Keystone secured its systems and then launched an investigation with the help of cybersecurity specialists.

Through this investigation, Keystone learned that an unauthorized party was able to access portions of its IT network. It was also determined that, during the period of unauthorized access, the hackers acquired certain files containing confidential consumer information.

After learning that sensitive consumer data was accessible to an unauthorized party, Keystone Pacific Property Management reviewed the compromised files to determine what information was leaked and which consumers were impacted. Keystone completed this process on August 19, 2024.

On August 21, 2024, Keystone Pacific Property Management sent out data breach letters to anyone who was affected by the recent data security incident. Unfortunately, the public data breach letter filed with the Attorney General of California does not mention the specific data types that were leaked. However, these personalized data breach letters that Keystone recently sent out should provide victims with a list of what information belonging to them was compromised.

More Information About Keystone Pacific Property Management

Keystone Pacific Property Management is a property management company based out of Irvine, California. Keystone provides a variety of management services, including HOA management and onsite management, as well as developer services and escrow services. Keystone also offers commercial property management services. Keystone Pacific Property Management employs more than 372 people and generates approximately $75 million in annual revenue.