On December 13, 2022, Lakeside Software, LLC reported a data breach with the Massachusetts Office of Consumer Affairs and Business Regulation after learning of unauthorized connections between a third party’s device and Lakeside’s computer servers. According to Lakeside, the breach resulted in certain parties’ names, Social Security numbers, addresses, phone numbers, health insurance information and bank account information being compromised. Recently, Lakeside sent out data breach letters to all affected parties, informing them of the incident and what they can do to protect themselves from identity theft and other frauds.
If Lakeside Software sends you a data breach letter in the mail or to your inbox, it means that your confidential information was exposed. What the hackers plan to do with your information is anyone’s guess. However, as we’ve discussed in prior posts, the primary reason hackers carry out cyberattacks is to turn a quick profit. Usually, this is done by selling your information to another criminal on the dark web or by using it themselves to commit identity theft or other frauds. However, as a data breach victim, you have rights, including the right to pursue a legal claim against any company that negligently leaks your information.
What We Know About the Lakeside Software Data Breach
The available information regarding the Lakeside Software breach comes from the company’s filing with the Massachusetts Office of Consumer Affairs and Business Regulation. According to this source, on October 26, 2022, Lakeside Software discovered that an unauthorized party had created connections to some of the company’s computer systems. In response, Lakeside immediately disconnected its network, notified law enforcement, and began working with a data security firm to investigate the incident. Lakeside hoped to learn more about the nature and scope of the breach, and what, if any, consumer information was leaked as a result.
On November 21, 2022, Lakeside Software’s investigation confirmed that the unauthorized party was able to gain access to certain files on its network. Further, the investigation revealed that some of the compromised files contained confidential information belonging to certain individuals.
Upon discovering that sensitive consumer data was made available to an unauthorized party, Lakeside Software began to review the affected files to determine what information was compromised and which consumers were impacted. While the breached information varies depending on the individual, it may include your name, date of birth, Social Security number, local tax identification number, home address, phone number, health insurance identification number, and bank account information.
On December 13, 2022, Lakeside Software sent out data breach letters to all individuals whose information was compromised as a result of the recent data security incident. Currently, the total number of people impacted by the Lakeside Software data breach is not known; however, the Massachusetts Attorney General’s website indicates that there were 101 victims in Massachusetts alone.
Founded in 1997, Lakeside Software, LLC is a software company based out of Bloomfield Hills, Michigan. The company developed a digital experience management platform that helps customers measure, analyze, and optimize their employees’ digital experience and productivity. Lakeside also provides digital workplace optimization services, IT service delivery, and executive insight to those at the CIO level. Lakeside Software employs more than 163 people and generates approximately $38 million in annual revenue.
