Managing The “New Normal” with a Remote Workforce
Tony Bethell, VP Strategic Alliances at Mitratech and Jay Chakraborty, Partner, PWC considered the practicalities of managing a remote workforce in a world that still requires compliance with a host of regulations and policies, despite many people continuing to work from home.
The issues they explored included policy and compliance enforcement, management, and attestation, where people are using a host of desktop-based applications, environments, and processes featuring Excel, Tableau, and Python, for example, to deliver customer services in a hybrid office/home-working environment. Core to their conversation was how to most effectively control these processes and applications, as Jay observed:
In these times…managing those endpoints (EUCs) is extremely critical, because it may be a matter of survival.
The New Paradigm of Obligations Management
Jim Montgomery, Director, Product Management at Mitratech played host to Karen Montgomery, Director, Risk & Compliance at Mitratech, Stephen Gutleber, a leader for Information, Security & Compliance at Aimbank, and renowned pundit and analyst Michael Rasmussen of GRC 20/20.
The panel explored the plethora of regulatory and legal changes that are constantly being introduced across the world, and reviewed the best tools, strategies, and approaches to capturing them, assessing them, enforcing them, and reporting on them. The focus was on one’s own business, as well the need to look at third parties and even fourth parties to ensure comprehensive enterprise-wide obligations management, and Michael made that last requirement clear:
“What used to be understood as a compliance obligation internally now expands across third-party relationships.”