On October 23, 2023, LiveAction, Inc. filed a notice of data breach with the Attorney General of Maine after the company was the target of a ransomware attack. In this notice, LiveAction explains that the incident resulted in an unauthorized party being able to access consumers’ sensitive information, which includes their names, dates of birth, driver’s license numbers, Social Security numbers, medical information, health insurance information, and financial account information. Upon completing its investigation, LiveAction began sending out data breach notification letters to all individuals whose information was affected by the recent data security incident.

If you receive a data breach notification from LiveAction, Inc., it is essential you understand what is at risk and what you can do about it. As we’ve previously discussed in related posts, companies have a legal obligation to protect the confidential information in their possession. When a company’s negligence contributes to a data breach, victims of the breach can hold the company liable through a data breach lawsuit. These lawsuits are intended to compensate victims for the future risk of identity theft and other frauds. A data breach lawyer can help you learn more about how to protect yourself from becoming a victim of fraud or identity theft, as well as discuss your legal options following the LiveAction data breach.

What Caused the Data Breach Affecting LiveAction?

The LiveAction data breach was only recently announced, and more information is expected in the near future. However, LiveAction’s filing with the Attorney General of Maine provides some important information on what led up to the breach. According to this source, on approximately May 22, 2023, LiveAction detected and stopped a ransomware attack targeting the company’s computer network.

After confirming the attack, LiveAction notified the FBI, took steps to mitigate the attack’s impact, and then launched an investigation with the assistance of a cybersecurity firm.

The LiveAction investigation confirmed that certain information stored on the company’s IT network was compromised, including files containing confidential consumer information.

After learning that sensitive consumer data was accessible to an unauthorized party, LiveAction reviewed the compromised files to determine what information was leaked and which consumers were impacted. While the breached information varies depending on the individual, it may include your name, date of birth, driver’s license number, Social Security number, medical information, health insurance information, and financial account information.

On October 23, 2023, LiveAction sent out data breach letters to anyone who was affected by the recent data security incident. These letters should provide victims with a list of what information belonging to them was compromised.

More Information About LiveAction, Inc.

Founded in 2007, LiveAction, Inc. is a software company based out of Palo Alto, California. LiveAction provides simple real-time analytics, network monitoring and application performance management tools. Some of LiveAction’s products include LiveNX, LiveWire, ThreatEye, and LiveSP. LiveAction employs more than 200 people and generates approximately $42 million in annual revenue.