On May 24, 2023, MedInform, Inc. filed a notice of data breach with the Attorney General of Massachusetts after learning that an unauthorized user was able to access confidential information belonging to Cleveland Clinic patients that were stored on the company’s computer network. Based on the company’s official filing, the incident resulted in an unauthorized party gaining access to consumers’ names, addresses, Social Security numbers, medical billing information, and financial account information. After confirming that consumer data was leaked, MedInform began sending out data breach notification letters to all individuals who were impacted by the recent data security incident.

If you received a data breach notification from MedInform, Inc. or the Cleveland Clinic, it is essential you understand what is at risk and what you can do about it. As a medical billing company, MedInform has access to your highly sensitive information, which is precisely why hackers targeted the company. To learn more about how to protect yourself from becoming a victim of fraud or identity theft and what your legal options are in the wake of the MedInform / Cleveland Clinic data breach, please see our recent piece on the topic here.

What We Know So Far About the MedInform Breach

News of the MedInform data breach is still fresh; however, what we know at this point comes from the company’s filing with the Attorney General of Massachusetts, as well as a notice posted on the MedInform website. According to these sources, on December 21, 2022, MedInform detected suspicious activity within its computer network. In response, MedInform secured its systems and then launched an investigation into the incident in hopes of learning whether any consumer data was subject to unauthorized access.

The MedInform investigation confirmed that an unauthorized party was able to access the company’s computer system between December 5, 2022 and December 21, 2022. Further, MedInform was able to determine that some of the files that were accessible to the unauthorized party contained confidential information belonging to Cleveland Clinic patients.

Upon discovering that sensitive consumer data was made available to an unauthorized party, MedInform began to review the affected files to determine what information was compromised and which consumers were impacted. While the breached information varies depending on the individual, it may include your name, address, Social Security number, medical billing information, and financial account information.

On May 24, 2023, MedInform sent out data breach letters to all individuals whose information was compromised as a result of the recent data security incident.

More Information About MedInform, Inc.

MedInform, Inc. is a business services company based in Independence, Ohio. The company provides its healthcare clients with the ability to obtain medical billing statements as well as UB-04 and HCFA documents in hopes of decreasing accounts payable. MedInform employs more than 25 people and generates approximately $5 million in annual revenue.