On November 19, 2024, Members Trust Company (“MTC”) filed a notice of data breach with the Attorney General of Maine after discovering that an unauthorized party was able to access various employee email accounts. In this notice, MTC explains that the incident resulted in an unauthorized party being able to access consumers’ sensitive information, which includes their names, dates of birth, driver’s license numbers, state identification numbers, financial account numbers, Social Security numbers, credit or debit card numbers, passport numbers, and medical information. Upon completing its investigation, MTC began sending out data breach notification letters to all individuals whose information was affected by the recent data security incident.
If you received a data breach notification from Members Trust Company, it is essential you understand what is at risk and what you can do about it. A data breach lawyer can help you learn more about how to protect yourself from becoming a victim of fraud or identity theft, as well as discuss your legal options following the Members Trust Company data breach. For more information, please see our recent piece on the topic here.
What Caused the Members Trust Company Data Breach?
The Members Trust Company data breach was only recently announced, and more information is expected in the near future. However, MTC’s filing with the Attorney General of Maine provides some important information on what led up to the breach. MTC also posted a website notice discussing the incident and the company’s response.
According to these sources, on October 16, 2023, MTC learned that an unauthorized party was able to access certain employee email accounts. In response, MTC secured the affected accounts and then launched an internal investigation. MTC also worked with cybersecurity experts to ensure that the company’s email system was secure.
Ultimately, MTC’s investigation confirmed that an unauthorized party had been able to access various employee email accounts, including the attachments therein, between September 1, 2023 and October 17, 2023. Subsequently, MTC confirmed that some of the emails and attachments contained confidential consumer information.
After learning that sensitive consumer data was accessible to an unauthorized party, Members Trust Company reviewed the compromised files to determine what information was leaked and which consumers were impacted. MTC completed this review process on January 30, 2024, and while the breached information varies depending on the individual, it may include your name, date of birth, driver’s license number, state identification number, financial account number, Social Security number, credit or debit card number, passport number, and medical information.
On November 19, 2024, Members Trust Company sent out data breach letters to anyone who was affected by the recent data security incident. These letters should provide victims with a list of what information belonging to them was compromised.
More Information About Members Trust Company
Founded in 1987, Members Trust Company is a wealth management firm based out of Tampa, Florida. Members Trust is the first chartered trust & investment management company owned by credit unions. MTC provides a range of services, including trust & estate services, wealth management services, retirement planning services, investment services, and institutional asset management services. Members Trust Company employs more than 72 people and generates approximately $21 million in annual revenue.
