On March 21, 2025, Monro, Inc. filed a notice of data breach with the Attorney General of California after discovering that an unauthorized party accessed an employee’s email account. In this notice, Monro explains that the incident resulted in an unauthorized party being able to access consumers’ sensitive information, which includes their names, Social Security numbers, addresses, dates of birth, ID numbers, and health information. Upon completing its investigation, Monro began sending out data breach notification letters to all individuals whose information was affected by the recent data security incident.
If you received a data breach notification from Monro, Inc., it is essential you understand what is at risk and what you can do about it. A data breach lawyer can help you learn more about how to protect yourself from becoming a victim of fraud or identity theft, as well as discuss your legal options following the Monro data breach. For more information, please see our recent piece on the topic here.
What Caused the Monro Data Breach?
The Monro data breach was only recently announced, and more information is expected in the near future. However, Monro’s filing with the Attorney General of California provides some important information on what led up to the breach. According to this source, Monro detected suspicious activity within an employee’s email account in late 2024. In response, Monro launched an investigation to learn more about the incident and whether any sensitive information in the company’s possession was compromised.
Through this investigation, Monro learned that an unauthorized party was able to access the employee’s email account in late November of 2024, including emails and attachments containing confidential information belonging to certain individuals.
After learning that sensitive consumer data was accessible to an unauthorized party, Monro reviewed the compromised files to determine what information was leaked and which consumers were impacted. While the breached information varies depending on the individual, it may include your name, Social Security number, address, date of birth, ID number, and health information.
On March 21, 2025, Monro sent out data breach letters to anyone who was affected by the recent data security incident. These letters should provide victims with a list of what information belonging to them was compromised.
More Information About Monro, Inc.
Monro, Inc. is a provider of automotive repair and maintenance services, operating a broad network of company-owned stores and franchises across the United States. Headquartered in Rochester, New York, the company offers services such as tire replacement, brake repair, oil changes, and routine vehicle maintenance. Monro operates under a variety of regional brand names, including Monro Auto Service and Tire Centers, Mr. Tire, Tire Choice Auto Service Centers, Ken Towery’s Tire & Auto Care, Tire Warehouse, AutoTire, Tread Quarters, and Car-X Tire & Auto. The organization employs approximately 8,000 people and generates an estimated $1.3 billion in annual revenue.
