On March 24, 2023, NCB Management Services, Inc. (“NCB”) filed a notice of data breach with the Attorney General of Maine after learning that confidential consumer information in the company’s possession was accessed by an unauthorized party. Based on the company’s official filing, the incident resulted in an unauthorized party gaining access to consumers’ first and last names, Social Security numbers, addresses, phone numbers, email addresses, dates of birth, employment positions, pay amounts, driver's license numbers, account numbers, and financial account information. After confirming that consumer data was leaked, NCB began sending out data breach notification letters to all 494,969 individuals who were impacted by the recent data security incident.

If you received a data breach notification from NCB Management Services, Inc., it is essential you understand what is at risk and what you can do about it. As we’ve discussed in previous posts, hackers carry out these data breaches in hopes of obtaining sensitive information they can use to commit identity theft and other frauds; however, sometimes hackers will sell that data to another criminal on the dark web for their own uses. Either way, learning of a data breach that affected your personal information requires your immediate attention. To learn more about how to protect yourself from becoming a victim of fraud or identity theft and what your legal options are in the wake of the NCB Management Services, Inc. data breach, please see our recent piece on the topic here.

What We Know So Far About the NCB Management Services Breach

The available information regarding the NCB Management Services breach comes from the company’s filing with the Attorney General of Maine. According to this source, on February 4, 2023, NCB discovered that an unauthorized party had gained access to the company’s computer system on February 1, 2023. In response, NCB conducted an investigation into the incident in hopes of learning which consumers were impacted and what information was compromised.

The NCB investigation confirmed that one or more unauthorized actors were able to access certain files on the company’s network that contained confidential consumer information.

Upon discovering that sensitive consumer data was made available to an unauthorized party, NCB Management Services began to review the affected files to determine what information was compromised and which consumers were impacted. While the breached information varies depending on the individual, it may include your first and last name, Social Security number, address, phone number, email address, date of birth, employment position, pay amount, driver's license number, account number, credit card number, routing number, account balance, and account status.

On March 24, 2023, NCB Management Services sent out data breach letters to all individuals whose information was compromised as a result of the recent data security incident. According to the Maine Attorney General, the NCB data breach affected 494,969 individuals across the country.

More Information About NCB Management Services, Inc.

Founded in 1994, NCB Management Services, Inc. is a business services company based in Trevose, Pennsylvania. NCB Management Services provides corporate clients with Accounts Receivable Management and Call Center Management solutions designed to decrease the company’s clients’ outstanding accounts receivable. NCB also purchases some debt directly from other companies. NCB Management Services employs more than 375 people and generates approximately $50 million in annual revenue.